Britannia Wigan

Comentarios destacados

• varauder

  17 julio 2011
  Para salir del pasó

  El sitio no está mal pero la cobertura del movil era mala , el servicio de limpieza entra muy temprano en la habitación

  

• Elleharrisonx

  07 marzo 2020
  Worst hotel i've ever been in.

  I decided to book this hotel on a week night as me and my fiancé were at a taster evening at our wedding venue which was local to this hotel. We decided to book as to see what it was like before recommending it to our wedding guests with it being one of the closest hotels to our venue. On arrival there was a group of lads outside in the carpark drinking cans and being rowdy, we walked into the hotel and you could smell stale cigarettes in the lobby, I wish we'd have just left then at that point before actually checking in. The lobby was dated and smelt of stale cigarettes but as it was just a one night stay I could have got over that. However, what I couldn't get over was the fact that our room smelt like someone had been smoking in it minutes before our arrival. We went to the front desk to see if we could be moved to a different room as I myself was pregnant and didn't feel happy staying over night in a room which someone had clearly been smoking in. The young lad on the desk said we couldn't be moved, my finacé then asked for a refund and the lad said he couldn't offer one either. We just grabbed our stuff and drove home, biggest waste of money ever. Avoid at all costs.

  

• Stu S

  21 marzo 2020
  Filthy!

  Booked in here by employer as local premier inn had no vacancies. Without doubt the dirtiest, worst maintained hotel Ive ever visited. Food was terrible which resulted in eating out at extra cost as what was on offer was barely edible. Staff are pleasant but woefully inept at anything approaching good customer service. Ultimately I feel sorry for them as they are clearly untrained, poorly paid, on zero hours contracts and all received redundancy notices during my stay due to coronavirus. To conclude - do not ever book to stay here. If you are an employer do not ever put your staff in here. If youre looking for a job do yourself a favour and avoid working there.

  

• Simon C

  09 agosto 2020
  In need of a serious renovation

  Before I review this 2 things to note: 1. Visit was during the pandemic 2. We knew what to expect The vast majority of reviews on trip advisor are fairly accurate. When we booked we knew what to expect and when we arrived our expectations were set. We were using this hotel as a stop over on a long drive. We had booked a double room with breakfast via Booking.com for £50 (35 for the room + 15 for breakfast for 1 night) but the receptionist told us that breakfast was not being served but all he could do was give us £10 back instead of £15 and to claim the remaining £5 from Booking.com. We eventually agreed on an upgraded room. This room was huge but not without its flaws. We were aware from the reviews that the cleanliness of the hotel had been questionable however we expected post reopening after COVID that everything would have been thoroughly cleaned and disinfected, this was NOT the case! The room is in a serious need of updating, I hate to nitpick but we noticed that there were a number of dead bugs on the windowsill, one of the chairs had a large stain on it, the toilet had some shavings on the bowl and generally the place could do with a lick of paint. It feels like the hotel is stuck in the 80s. Our sleep was ok, the double bed was fairly hard and the lack of aircon made it hard to get to sleep. I dont think well visit any other the other hotels until theyve had some degree of modernisation.

  

• krcr2020

  23 septiembre 2020
  Will never stay in this hotel again!

  Terrible experience, there place is a right state, It's filthy and the staff don't care. It's one the worst hotels I've stayed in, Avoid at all costs at this very very upset and disappointed from this visit!