Castillo Beach Park

Comentarios destacados

• TonyK506

  04 agosto 2019
  Summer holiday

  Booked a 9 night holiday in February as a birthday surprise for my girlfriend to depart 25th july, 3 days after her birthday. This time I booked a superior 1 bedroom bungalow at this resort. On arrival, the staff we spanish and spoke good english. They provided a map to Villas bungalow which is 1 of 3 of the complexs available. Bungalow was close by the pool but our porch/terrace area was on the other side with a little more privacy. Room was cosy but as it was a superior room, we had a few extras such as ceiling fans in living and bedroom, a microwave/grill cooker, twin hobs and a proper oven. Bathroom had a large walk in shower and with modern furnishing. Lounge has a large sofa which could be used as a sofa bed and a tv with built in dvd. Room was clean and we had cleaners come every other day. Pool area was literally 1 minute walk away which was really great. As it was 1 of 3 complexs, we had access to other pools which were all really lovely. The complex itself is partially up the hill on the other side of montecastillo centre. Walk to town took around 15-20 mins depending on how well you walk, but the views of the sea are great. The complex it literally 4 minutes walk to the nearest supermarket, bars and restaurants within the montecastillo centre. This complex offers all amenities we required during our holiday and town is easily accessible by walking or even catching the local train bus or a taxi. Great value accommodation with great staff a nd clean rooms. Will definitely come back here

  

• Minion_mark

  30 noviembre 2019
  We are not going back

  We booked this holiday for a well earned break. When we got there we where given a bungalow with no walk in shower even though it was requested. As my wife is disabled and can not step over a bath to get to use the shower. We had to wait until 2pm the next day to get moved to a disabled bungalow. That night we discovered the shower flooded the whole bungalow right into the kitchen and bedroom. The sliding door had black mould up to around 8 in from the bottom of the door. But it was ok (Not). They left a brush and a mop as bucket to slow the tide. We woke up to ants everywhere, so much so they where even in the beds. When we went to reception to let them know we where told yes we know about the shower flooding the place and the black mould but there is nothing can be done about it. As for the ants they where coming out of the sockets and the bottom of the very damp and swollen door. We asked when the maids where coming around to change the beds and towels etc. We where told tomorrow. well as the old saying goes tomorrow never comes. It took 3 days for the maids to arrive. They made the beds but didn't change the sheets and the towels where the same ones we had used that morning. It took a week for the beds to be changed and the floors where never mopped. When we went up to check our transfer time to the airport we where told we had to get out of the bungalow for 10am. Even though it clearly states on their own website and paperwork to leave by 12pm. This has got to be the worst place the wife and I have ever visited. I would advise anyone to book with caution.

  

• Freedom207746

  19 diciembre 2019
  Ms Marples

  At the Castillo beach park at this very moment arrived yesterday morning, place looks lovely and clean, on checking in asked for room near one of the pools, was told all taken, which later turned out not to be true, walk around the complex and saw many of the rooms was unoccupied, the room we was given is ok but not very well equipped for self catering, kettle and microwave and a 2 ring hob, but we thought that was the norm for these apartments, so we unpacked and headed out for the day, when we got back to the room we realised we had not bath towels so we showered and used the beach towels we had brought with us, the next morning we asked a cleaner if she could leave us some towels, she replied yes, so we took off for the day, got talking to ppl around the complex and was told that there rooms had ovens and toasters so our room is not the norm as we thought, when we return to our room after a full day sunbathing we still had no towels again! Off to reception we go, only to be told nothing they can do about the towels until the morning and when I asked about the toaster and iron that we was told the other rooms have, she told us that they couldnt give us any cos they didnt have enough of them, very unhelpful receptionist!

  

• Claauudiiaa07

  21 marzo 2022
  Bien, pero esperábamos más.

  Nos gustó mucho la "casita" y dónde estaba ubicada pues las vistas daban a la piscina además del precio tan bueno. También la tranquilidad que allí se respira es innegable. Me hubiese gustado que los cubiertos estuvieran bien limpios, secador y algún que otro detalle como gel de ducha.

  

• Jose Manuel C

  14 junio 2022
  Un désastre.

  Un désastre. Electrodomésticos rotos y oxidados, muebles cocina callendose, puertas y ventanas viejisimas y callendose la pintura, paredes sucias, bañera llena de mugre,camas viejisimas e incómodas, televisor de la posguerra, un sofá que no se sabe de que serán las manchas que tiene, con pelos, restos de comida, etc. Cortinas muy sucias, sin clima, imposible dormir, instalación eléctrica defectuosa, hamacas de la piscina cagadas de los pájaros y sin lavar desde que las compraron. Pésimo.

  

• laiaep

  24 julio 2022
  Muy viejos, descuidados y caros por lo que ofrecen.

  Apartamentos MUY anticuados, con un mantenimiento NULO. Muy mal equipados, con menaje de cocina incompleto, mobiliario viejo que se rompe y electrodomesticos prehistóricos. Desde luego NO vale lo que se paga por ellos ni por asomo. Atención de recepción correcta, pero no te solucionaban prácticamente nada cuando ibas a buscar solución por algún problema. No volveríamos.

  

• patriciabI2783NT

  20 enero 2023
  Muy descuidado

  Las camas estaban destrozadas, se te clavaban los muelles y según te movías sonaba todo. El sofa-cama de gomaespuma viejisimo y roto. Nos dejaron una cuna con colchon de plástico sin sábanas para ello. Tuvimos que poner toallas y mantas para que pudiese dormir la niña. No había productos de limpieza ni de aseo. Si pretenden que se mantenga en condiciones el apartamento para dos dias que vas no vas a comprar profuctos de limpieza.si dejasen dichos productos (tipo fairy, gel,champu) favorecerían la convivencia allí. Los bjngalows no tienen wifi. El complejo con piscina esta bien. Se aparca fácil.

  

• Inma G

  29 julio 2023
  No repito en mi vida.

  Un desastre!! Nada más llegar al complejo te atiende una señora muy maleducada con muy malas formas. El bungalow todo muy viejo. Entramos después de tan mal sabor de boca y lo primero que nos encontramos fue un fuerte olor a tabaco muy desagradable. En una cajonera de la habitación había un tocho de pelos,los colchones de las camas son de muelle muy incómodas, el menaje de la cocina es muy escueto, parecen restos de otro. La ducha está rota.En la cocina a parte de el mobiliario huele fatal, no hay ni un paño para limpiar la mesa, aspecto todo de suciedad. La terraza estaba llena de colillas. Y la seguridad cero. Entrada libre para todo el mundo.

  

• Dianesharp

  12 febrero 2020
  Poor service

  I booked a superior room and had requested pool and sun facing. I was shown to moon area. The smell when I opened the door was overpowering... a combination of old greasy fish cooking and something else. I went back to reception to be told all areas were fully booked, the receptionist found another room which was in vista however it was at the back facing a road so I stayed in the original room. Despite washing and leaving the doors and windows open all day the smell remained. The room did not get any daylight so this may also contribute to the smell. The rooms alongside me either remained empty or had people staying for a night or 2 then leaving despite me being told everything was fully booked. The pool area was clean and the cleaners worked hard due to people staying for short spells. The room was certainly not superior. Disappointed.

  

• maureenonions

  07 febrero 2020
  Never again

  If you require comfort don't chose this place beds are children's mattress pillows are like sand bags shower curtain was moldy cannot find much good to say also 24hour reception not open when needed they don't exchange currency & it's certainly not a place to visit if one is unsteady as there's steps shale & uneven paths it's quite a walk to the nearest bars & supermarket