City Lodge Hatfield

Comentarios destacados

• es786

  07 enero 2020
  Top Quality Stay

  I really enjoyed my stay at this hotel in december. My check in was a pleasant experience. Throughout my short stay i was greeted by staff throughout the hotel. Even while waiting for my take away food from the hotel, staff greeted me. My room was well cleaned and well maintained. Good parking. Halaal food available from burger rack nearby. I highly recommend this hotel.

  

• Lungi N

  13 febrero 2020
  A few things went wrong

  This is generally a really nice hotel, conviniently situated close to restaurants and businesses. However, a few things went wrong while I was there. First, I was given a room key to a room that was already allocated to someone else. Imagine both mine and the other guest's shock when I opened his room with my key! Luckily he was working at the desk and not coming out of the shower or taking a nap. That kind of thing should never happen though. Secondly, somehow the date of my departure was recorded incorrectly and a day before my set departure I had housekeeping and hotel front desk staff knocking on my door in the early evening as I was getting ready to go out. Why couldn't they have called the room phone? Third is that being so close to restaurants can have a down side- one of the restaurants across the road had a live band one evening (a Thursday evening, so not even a weekend night) and being located in a room on the side facing the restaurants... wow! the noise was very very loud! On the other had the lady who makes the eggs and hot breakfast is such a ray of sunshine. I would stay there again just to see her. She is so sweet and friendly and seems to remember all the guests preferences from the day before.

  

• Waseemah_A

  19 febrero 2020
  Pleasant stay but room for improvement

  The hotel is well maintained and staff very friendly and attentive. Location was convenient for where we needed to be. There is room to improve the vegetarian options on the cafe menu, only toasted cheese available as an option. The shower head in room 303 needs fixing.

  

• Econau

  21 febrero 2020
  More than a 3-star hotel!

  We stayed at the hotel for one night, and it was a pleasant surprise. Officially, it is a 3-star hotel, but our rating is 3+ or maybe even 4. Efficient and polite reception. Nice, spacious room that was meticulously clean. A large bathroom with bathtub and shower. Coofee-making facility. A very nice restaurant that served above-average food - delicious and fresh. The breakfast buffet was excellent. To be recommended!

  

• philipsfg

  25 febrero 2020
  Good hotel

  The hotel is of international standard and is well located. It is very clean and offers good rates. There are lots of restaurant and a supermarket front of the hotel. The food is good and great choice. There was a problem with power supply. The hotel has backup generators but the aircon is not powered in such situation. I will come back with pleasure.