Holiday Inn Express Stoke-On-Trent

Comentarios destacados

• Ana P

  06 noviembre 2016
  Incomodo

  Estuvimos 5 días en este hotel. Los empleados eran muy amables y atentos.El desayuno buffet , es variado y bastante aceptable.La habitación algo pequeña para tres personas, no tenía armarios ni cajones para guardar la ropa y no la pudimos sacar de la maleta, sólo había unos estantes y , la verdad, no nos apeteció dejar nuestras cosas tan a la vista. Tenía una cama de matrimonio bastante cómoda y un sofá-cama incomodísimo , quedé con la espalda dolorida. El baño constaba de ducha ,con mucha presión de agua y fue perfecto para relajar la espalda después de dormir en el incomodísimo sofá-cama.En cuanto a al limpieza, se olvidaron de quitar el polvo durante los 5 días, por lo demás regular. Lo siento, pero no lo recomendaría.

  

• Steven F

  19 octubre 2020
  There is a Harvester nearby for a reason.

  Checked in to the Holiday Inn Express in Stoke-on-trent tonight and, as it was raining, I thought I would eat in the restaurant rather than walk to a nearby Harvester. First pint came full of "floaters" and the assistant said the second pint she poured was the same. Then came the pizza. I love my grub but only managed to eat half of the soggy offering placed in front of me. Great value for the room but anybody visiting should remember why there is a Harvester nearby.

  

• Louisa H

  18 diciembre 2020
  nosy hotel but nice staff

  There is a boiler in the centre of the hotel which affects floors 2 and 3 around rooms 13 to 22, with loud cracking every 10 mins. rooms road side have had no glazing thick enough to stop the road noise. rooms 1 to 20 on the car park side hear the wheels and doors of the lifts. This hotel needs better sound proofing as the only quiet rooms are 22 down on the car park side. Staff are very helpful, breakfast was affected by the virus but what was provided was good, apart from the coffee which was terrible, so i used the packets.

  

• estherpai

  22 enero 2021
  Comfort and Hospitality

  I recently spent over a month with my son at this hotel. It felt like home.. comfortable clean rooms, amazing staff, value for money! Would definitely return time and time again! Thank you to the Manager and all the wonderful staff - Aaron, Paige, Collette, Anna to name but a few for making our stay memorable!

  

• SharonNowik5

  20 octubre 2020
  Lots of room for improvement especially with cleanliness

  We stayed here for two nights in room 326 and asked to be moved to a quieter room after a couple of hours of checking in as you could hear some noise from the A50 and we also heard a lot of noise from the guests staying in the room next to us (walls are paper thin) the receptionist was not very accommodating and said there was nothing they could do as all the other rooms were only twins. With regards to cleanliness during Covid, we both felt there was a lot of room for improvement. The walls, carpet and bed sheets all had stains on them (won't mention what I thought it was ) but would be easy enough to clean off if they really cared on the quality of your stay. We would not feel comfortable staying here again and were quite disappointed with the customer service from the front of house team. Premier Inn is 100 times better!