Hotel Herzog Heinrich

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• rpumpernickel

  02 agosto 2014
  Not up to my expectations ..........

  When I arrived at the Herzog Heinrich Hotel I was quite disappointed having just come from a 3star Hotel on the Kochelsee as it somehow reminded me of an upper class Butlins. Considering that this was a 4star hotel I found it rather characterless and nondescript with a soulless cafeteria style self service restaurant which clearly was designed for mass catering. There was the option of paying a surcharge to eat in the Charivari restaurant but I do object to this having a half board option included in the price, especially when they include this restaurant in their special offers which I found out afterwards. The room (Rosengarten) was newly refurbished and functional but was quite small with a patio door to a small terrace which had two sunbeds, two chairs and a table. On the positive side is the heated outdoor swimming pool which, in comparison to the indoor pool was pleasantly warm and never too busy. The hotel consists of several blocks built in a square and caters for quite a large number of guests which can lead to queues for the self-service dinner at peak times and, as I found out later, specialises in coach tours which may explain the buffet style mass catering. I have stayed in several 3 & 4star hotels in the area over the last few years and, regretfully have to place the Herzog Heinrich on the bottom of my list and would not stay again. Arrach itself has not got much to offer apart from the Seepark which is a small park with a lake (or pond) and a newly built pub but you can use the railway (station right outside the hotel) and the local buses free of charge during your stay to explore the area.