Hotel Terme Zi Carmela

Comentarios destacados

• Liz M

  01 junio 2015
  Good & BAD

  Hotel is ideally situated in Forio. deluxe room was worse for wear foam seat with no cushion cover holes in towels beds left in hallway safe was not bolted down & the cleaner left the door open on two occasions. Breakfast poor service & quality of food, cheese & ham served in insufficient quantity for the number of guests. Good hot tub & spa facilities. ischia was very pleasant with regular bus services,taxi & boat trips to other parts of the island including Naples, Sorento,Capri, Posetano & Amalfia the rooms were cleaned daily but towels were thread bare.

  

• CathyG06

  15 agosto 2016
  Disappointing

  First the positives. This hotel is centrally located and is clean. Now the negatives. We booked two twin rooms several months ago and asked for rooms with balconies. When we arrived we found out our rooms not only didn't have balconies but one was on the first floor and the other on the third - they couldn't have been further apart if they tried. The room I was in on the first floor was near a bar and staircase so it was extremely noisy until at least 1.00am. The room was very dated (as was the whole hotel really) and had a hole in the ceiling, a broken toilet seat and a hair dryer that overheated after 2 minutes and stopped. The wifi in the hotel was woeful - I was given a RatCode to use and advised I could only use the wifi for an hour a day which was fine except it wasn't working most of the time and when it was it kept disconnecting and the code had to be re-entered every single time. Breakfast was continental with nice pastries but the only fruit available were apples and the coffee was dreadful - the worst I've tasted on this trip. The staff was efficient but not very friendly which I found surprising as everyone else we met during our holiday in the Campagna Region had been extremely friendly. In fact, we had a wonderful holiday - great food, beautiful places and wonderful people. The only disappointment was Zi Carmela.

  

• Companion738001

  21 agosto 2020
  3 Stars with a Clean Heart

  I recently spent five days in Zi Carmela and hand on heart I can say I haven't had a nicer holiday in years. The cleaning staff are exceptionally hard-working and 'clean' (and I suffer from germaphobia) and it's evident that they put a lot of effort in to keeping the rooms and hotel well sanitised. The sheets and towels are beautifully white and sanitised (when I saw a tiny hole in the towel or bed sheet, I remembered that it is three stars with a 'family vibe' to it and furthermore, what would I have prefered in this current climate: pristine, clean sheets with a little defect or unsanitised ones without any holes? Living in Italy already, I can tell you that I have a firm scope of what Italian food should be and they served really wholesome, traditional, locally sourced dishes. The fish is brought in FRESH every day, the pasta cooked to perfection and EVEN when you don't fancy what is on the menu, they try their hardest to please you with something suitable to your taste, for example at breakfast time I had asked for vegetables to be put aside for dinner time and another night I didn't eat a first course, so they gave me double serving of the second.... The waiters are local and experienced but perhaps don't speak English so well. After reading other reviews, I think those complaining should look around and see that they majority of Zi Carmela's guests are locals and trust me.... Food/Coffee is the top priority for people in and around Naples. They won't settle for any rubbish! We found the staff to be polite, friendly, relaxed and experienced, which goes a long way in this day and age where the majority of workers just launch plates/information in your face and grunt a response. Just a snag was the WiFi in certain areas, but in Ischia the connection is generally dodgy because it's a semi-remote island. Honestly speaking, for 3 stars I couldn't grumble with what I got for my money/half board... I've stayed in five stars and got much, much less. Grazie e a presto!