JMM Grand Suites

Comentarios destacados

• Anitzars

  31 octubre 2016
  Normalito

  Hotel no es. Son una especie de apartamentos dentro de una torre donde comparten de todo. El tamaño de la habitación es normal. La cama es cómoda y el aire acondicionado funciona bien. El ascensor es rapidísimo, hecho fundamental cuando hay 50 pisos. La ubicación no me parece buena; alrededor solo hay un centro comercial y un par de bares, de resto calle sucia y sin gracia. El personal agradable.

  

• Resort589258

  02 julio 2019
  Accessibility and Good Housekeeping

  The location is very accessible in most amenities within the city proper. You have a nice view of the environment to where my room is situated. The housekeeping team are very neat and attentive to detail from physical cleanliness, smell and organizing the room. Very friendly and supportive personnel on the lobby including that gentle guard who is not only securing the facility but have knowledge on the surrounding areas had a quick suggestion the best food haven as I look/ask him for a good Korean restaurant within a walking distance.

  

• LakePanorama

  22 diciembre 2019
  A Great Location in Manila

  JMM Grand Suites is a two-minute walk to the Robinson Mall that has everything imaginable (including a grocery store). Most rooms have a view of Manila Harbor and a little balcony. The building has excellent security and the reception people are nice and efficient. I saw from other posts that they require a 2,000 peso cash deposit (about $40 U.S.D), and perhaps JMM could make sure people are aware of this ahead of time, but it gets refunded upon vacating. I booked a one-bedroom apartment, and enjoyed the extra space. The queen bed was comfortable, and the small bathroom adequate (shower worked find). The kitchenette was sufficient, with a refrigerator and microwave (did not use the stove). The "fitness centre" was minimal, but at least there are two treadmills and free weights. The swimming pool looked nice, but I was there during a Typhoon, and there were whitecap waves in the pool. All in all not a bad experience, and I would book again when in Manila.

  

• Paul14534

  09 febrero 2020
  Not so "Grand"

  We found JMM Grand Suites rather shabby and not well maintained.  On check-in, we noticed that our room door to the outside was unlocked and not lockable.  Our in-room safe, likewise was not working. We notified the front desk of those issues and they moved us to another room.  The second room had the same deficiencies, an unlockable outside door and broken and unusable safe. When we discovered the same problems again, we were transferred to a third room.  We were able to lock the safe in the third room, but we found that the outside door was locked so securely that we were neither able to unlock it nor open it. On our first morning, we were directed by the management to move to yet another room, since the room we'd spent the night in was already booked by another customer.   Our fourth and final room had a lockable safe and lockable outside door! We took advantage of the breakfast included with our room after the first night only.  The hotel dining room is a small, poorly ventilated Spartan room directly off the parking garage.  All the breakfasts for dining-in and room service are prepared here and a few simple tables and chairs accommodate hotel guests in this 'dining room'.  The soaps provided in the room were tiny bars.  The soap dishes in the bathroom were such low quality that it was challenging to keep the small slivers of soap from falling out of them. On a positive note, the bed was comfortable and the bedding and towels adequate.  The staff was generally hard working and courteous. I frequently wondered how they dealt with the numerous shortcomings of this hotel and the inevitable angry guests. I likely won't stay at JMM Grand Suites again.  The next time I'm in Manila, I'll be looking for a lot less frustration and a bit more luxury.

  

• MarkB7878

  19 junio 2020
  Scammers

  Booked to stay here via Agoda, this was a prepaid, non refundable booking. I was then turned away at check in, I expect they double sell rooms and didnt even have a room available. I have enquired about getting my money back but to no avail so far.. Avoid this place.