Marbella Resort

Comentarios destacados

• Fernando T

  02 enero 2015
  Decadente y decepcionante para lo que promete

  Este hotel debió tener tiempos mejores pero en la actualidad es un lugar avejentado, mal mantenido y que promete lo que no es, excepto en algunos servicios. Check in con dos horas de retraso, habitaciones frías aun en pleno verano, piscinas "climatizadas" heladas, cero reacción a las reclamaciones y una sensación de abandono generalizado. Magnifico restaurante y bufet. comida rica y abundante. Buen kids club, bien atendido y con muchas actividades. El servicio de bicis es un riesgo porque están mal mantenidas y son escasas. El personal tiene muy buena intención pero se nota que no disponen de recursos para atender las necesidades mal atendidas . Ojalá inviertan en reacondicionar las instalaciones porque tuvo que ser un hotel maravilloso. Muy caro para lo que realmente ofrece en web , que poco tiene que ver con la realidad. Ideal para pillarse una pulmonía...

  

• Daisy N

  03 mayo 2017
  Personal muy agradable

  Estuvimos hospedados por 8 días, la habitación que me tocó eran de las pequeñas, bastante coqueta solo que falta un poco más de limpieza. El personal bastante amable, supieron solucionar cualquier inconveniente que llegamos a tener, el punto a favor es que diariamente salen buses que van a Dubai, así que puedes hospedarte en el Hotel y durante el día recorrer el centro de Dubai. El desayuno bastante exquisito y completo, y para todos los gustos.

  

• mafmeijer

  13 diciembre 2020
  hidden little gem of a complex

  There are 30 bungalows in an oasis in the centre of sharjah on the corniche within walking distance of the souk and the mosque. we booked a fully renovated deluxe 2 bedroom bungalow which was fully modernised. there are other bungalows that are dated .... you get what you pay for the complex is spacious grass and trees every where. there are a few maintenance issues but nothing to ruin a holiday with ... a team seems to be getting to them gradually ... there is a good size warm swimming pool but its deep and entry is via a few ladders. there is a pool bar for reasonable priced ice cream and fries. great place to let the kids run wild the kids play park and some other areas are wrapped for covid19 the cafe has a good selection of food that they will deliver to your bungalow all reasonably priced outside the complex there is a spinneys supermarket, burger king, dunkin donuts all the normal selection if you dont want to eat on site the friday and saturday night BBQ is good value for money

  

• hamida a

  17 julio 2020
  PATHETIC FRONT OFFICE MANAGER PAKISTANI GUY

  We literally waited 2 hours for our booking as we booked the room on agoda having confirmed booking, we went to resort around 3 pm and waited until 5:30 Pm they refused to checked us in, while the discussion he started misbehaving with us, bluntly as if we are the one who is having fault. The hospitality if its like this from marbella resort, my whole day is spoiled our weekend is ruined I WOULD NEVER EVEN CROSS TO THIS LOCATION EVER!!! The FOM should be the one giving the best hospitality rather than giving negative toxic attitude, the general manager of the hotel should really need to reconsider your team.

  

• 173huwf

  28 septiembre 2020
  Terrible service

  I have stayed a lot of times at this resort. The facilities are dated but the staff are on the whole very friendly and helpful. However, because of any issue with booking com and the hotel I lost money. The office manager Mr Syed failed to take ownership of the situation and blamed the problem on booking com. Even though I had already lost money, he expected me to pay more for the room than I had booked for. He showed poor customer care and unfortunately I would be unlikely to revisit because of this experience.