Paragon Hotel Seminyak

Comentarios destacados

• deanc365

  24 noviembre 2019
  Be very cautious

  Myself and my husband have just returned from a ten night stay at this hotel and to be honest I can't think of anything positive to say. The biggest word of advice we could give anyone is to be extremely wary before booking as this hotel is nothing like the pictures. Upon arriving at the hotel, we checked in as normal and were shown to our room, it was dark and dingy with an OUTDOOR bathroom. Covered with a glass ceiling and an uncovered external wall. This of course meant lots of mould had built up around the shower area. We decided to ask for another room and after a long conversation with the manager he agreed to move us upstairs to a room with a balcony (which we had already paid for with our travel agent) nothing was mentioned about a upgrade fee at this point so we continued our holiday as normal. However on day 8 of our holiday our rooms air con had stopped working; upon going to the reception to sort it out the member of staff there was extremely rude. He basically ignored our comments regarding the air con and started talking about payments for the room upgrade. We asked to speak to a manager (the same one who dealt with us at check in) and he pretty much denied knowing the situation. We made it very clear to the him that we knew out rights and upon hearing this he backed down. We honestly felt like they were just trying to scam us which was so disappointing. It spoilt the last 2 days of our holiday and it meant that we felt we needed to carry our documents with us at all times in case they tried anything else. I should also mention that the drainage smell was terrible and the breakfast was pretty much a hot asian buffet so if that's not for you, it's a waste of money. Oh and our balcony doors lock was rusty too !

  

• gailandgraham

  09 diciembre 2019
  Nice hotel at reasonable price.

  Good rooms with your own balcony. Great pool also in need of some tile replacement. Not a huge selection of healthy foods at breakfast. Area is kept tidy and clean. Staff are friendly and always keen to help.

  

• T7875UEcarolineb

  01 enero 2020
  Dirty rooms - awful breakfast

  This hotel had 4 stars when we searched on hotels.com this must be a joke. Dirty rooms, stained grey out washed towels. Dirty bathrooms, lot of stains in the white walls. Some of the furnitures are really warned out. Had to ask for them to change the linen straight away cause I was bitten by something when I took a nap. The breakfast is horrendous. If youre from a western country you cant find anything decent to eat (or doesnt taste like plastic) They play Xmas music but in an electronic version even though its the 2nd of Jan. The staff are many but have a total lack of empowerment. Clearly lack of management. All in all - dont book this hotel and hope this review help you to find somewhere else to stay in Seminyak.

  

• theknittingc

  24 febrero 2020
  Deposited

  How long does it take to get your security deposit refund on your credit card? I stayed here 3 nights (30Dec-2Jan)room no.2207 ,the hotel hold 5,099,999 IDR from my credit card and finally i got billed to pay this amount. The hotel said they will contact the bank to release it but now almost 2 months .... Every time i called oversea i have to start and tell all the story to the staff again . How long does it take for all process?

  

• 755indahw

  05 marzo 2020
  Paragon Hotel Seminyak.

  Actually nice hotel with nice view at the nice place. All hotels staff are friendly. Specially Ms. Padma as Sales. Breakfast is good, but not much variety. The hotels need some re touch for more enjoyable.

  

• sindhupramana

  24 junio 2024
  Great Hotel

  Excellent 4-star hotel with an amazing location in Seminyak with easy access to Canggu. Friendly staff and great facilities. The spa at Paragon is great. We had a relaxing Balinese couples massage! Overall, a great stay! Highly recommended, will return for sure. We are spreading the word. I can't wait to go back.

  

• Ay A

  25 junio 2024
  Classic room and best pool

  First time come to this hotel They have a very nice swimming pool and also limited room with pool access And other room also look nice This hotel is very quite and classic look old but when you go around the pool it look nice I will come again to this hotel

  

• dewi s

  25 junio 2024
  Wonderful stay

  Staff very friendly and helpful, the room with Balcony was very nice with City view. The breakfast was nice enough. The location near by with beach only 5 minute by motor bike and alfamart cross by the hotel.space parking enough. Free entrance to Atlas Beach Club. Thank you Paragon