Protea Hotel Fire & Ice! Pretoria Menlyn

Comentarios destacados

• Mad_Sevilla

  25 febrero 2016
  Trato muy agradable

  Un hotel elegante, cómodo con un personal encantador tanto en el restaurante como en la recepcion. La comida estupenda..y las terracitas muy agradables. La habitación cómoda. La ubicación: tienes que pedir taxi para ir a cualquier sitio pero creo que eso debe ser igual en cualquier hotel en Pretoria..

  

• OrdinaryConsumer

  26 febrero 2020
  Worst stay ever

  Minimalistic is on another level at this hotel. Makeshift cupboards, tiny rooms, barely there bathroom privacy, shower designed without much thought, overpriced breakfast,booking inconsistencies resulting in constant battle with unhelpful staff. Really bad experience altogether.

  

• V9111YLkristinr

  06 marzo 2020
  Outstanding service and incredible luxury

  The hotel was immaculate and modern, and staff were attentive, genuine, and helpful. I had my iPhone stolen during the conference I was teaching and the staff were all incredibly helpful and compassionate through that ordeal. Special shout out to Johannes in security and Bosele Mogamisi, the Deputy General Manager, who graciously let me use her personal office and phone to deal with the fall out of that unfortunate event, and checked in with me daily to ensure I was getting everything sorted with the least amount of hassle possible.

  

• Morton F

  24 marzo 2020
  "One" to avoid

  The hotel looks nice but the executive suite is so poorly designed. From a tiny closet that can hotel 6-8 hangers, to a ridiculous bath/shower combo that insures that water makes a mess everywhere (don't put toiletries on vanity!) to dark out drapes that can only be accessed by standing on the sofa. All staff, other than the front desk manager were warm and friendly, but that doesn't help when they serve lukewarm coffee in the morning or warm bottles of white wine in the afternoon. We cut short our stay after 2 days and spent an additional 12 days elsewhere. Beginning early in the evening a disk jockey blasted music so loudly in the bar area, that it made it very difficult to remain nearby.

  

• KhristinaMo

  08 septiembre 2020
  Lodge type service

  The hotel was super loud and the reception staff were sluggish and not really as on top of it as hotel staff usually are. Lady at reception had her mask under her nose - defeats the purpose. As I was checking out the printer wasn't working and couldn't get my tax invoice, to top it if the person with the remote for the door could see I was getting out but was so absent-minded that the door started closing in on my bag and arm before they could open the door for me. Room was tiny and cold, only saving grace was the restaurant staff who brought food to my room - great food, great service.