Tuscany Villas, Rotorua

Comentarios destacados

• viajaryamarsiempre

  07 diciembre 2017
  Divinas las dueñas!

  El lugar es austero, pero cómodo y limpio. Lo mejor es la atención de sus propias dueñas, muy amables y serviciales. Dispuestas a darte lo mejor para que te sientas bien! Buen precio. Volvería!

  

• Pat J

  09 febrero 2020
  Disappointing and not recommended

  Wonderful welcome on Saturday evening, very informative and helpful receptionist and I thought I would be writing a 5* review! Good points were a comfortable bed! The room needs renovating as the carpet is worn, the bathroom is tired and the fridge was noisy and kept me awake all night. Made a booking for 2 rooms; our friends had a separate bedroom and a large seating area. We had one chair and no extra room. When I asked about this I was told that they had had a plumbing issue so probably had to move us. When I pointed out that it was their problem not mine and asked for a refund for the difference between the two rooms I was greeted with a very hostile response and a repeat of the plumbing problem. I was extremely upset and very unimpressed. I wouldn't go there again and certainly wouldn't recommend it.

  

• carsonum

  27 mayo 2020
  Choose another place

  I waited to reply, so June 2019 was the closest choice; we traveled May 2019. The check marks on the first part should say it all. The breakfast was a huge disappointment + receiving a bottle of milk when we registered was weird. The # of rooms ordered was not met; we were told that the number of beds were there - awkward. Rooms were definitely a strip-down area. Ok on the location.

  

• 362clairee

  26 febrero 2020
  Wonderfully clean but the rules sheet is daunting and off putting

  Couldnt fault the cleanliness which is wonderful but we wouldnt stay here again. The lists of Donts and Must Dos was long, had such a terse ring to it...took away any feeling of being a happy and welcoming place (even though we got a complimentary biscuit each on arrival). Plenty of towels, complimentary toiletries etc, lovely big bathroom....but oh my that rules sheet! We were surprised that the fine for a lost key was $100 and the reception staff seemed surprised we would ask for a receipt to acknowledge our return of the key....I mean keys can get lost on their side of the counter too and if you are the last person to have stayed in a room and a key cant be found and you know you handed it in.... well we didnt think our request for receipt of key was unsurprising. I guess the experience for us just seemed to lack any genuine warmth or feeling of welcome.

  

• Chris M

  20 febrero 2020
  Spacious Room

  A bit confusing initially to find reception as there are 2 motels confirmed into 1. Room spacious - bathroom a little dated with tiles/grout showing signs of ages. No aircon so only windows and fan to cool room for sleeping