Best Western Premier Crown Chase Inn & Suites

Comentarios destacados

• aherp98

  01 febrero 2021
  Disgusting room and rude staff

  I have never encountered such a disgusting hotel room in all of my life. Truly. And I mean ever, not just during Covid times. There was poop smeared on the wall, old used towels that were not ours were thrown behind the supposed clean towels, greasy hand prints everywhere. What sealed the deal for me were the used contact lenses stuck on the bathroom floor. I have been to Walmart bathrooms cleaner than this. The hallways walking down to our room was filthy, coated in crumbs and fuzz and trash. They had our room sealed with the safe and sanitized sticker but I am almost positive not a single thing in this room has been cleaned whatsoever. Its a total joke. I didnt even want to have to sit down, but driving 8hrs to come to a funeral does that to a person. Now I wonder what other diseases besides covid I may have picked up. The manager on duty said it had been too long since we got the keys to our room when we just checked in and never went into our room until later that night and discovered then how awful it was. We were stranded without a hotel at 2am looking for rooms in Denton. Go literally anywhere else. The Embassy Suites in Denton is nice, I also recommend Homewood Suites if youre looking for something more affordable.

  

• Sosborn31

  02 febrero 2021
  Delightfully Fantastic

  My girlfriend and I needed to get out of the house for the weekend and we were not disappointed! The lobby was beautiful and the room was amazing! We booked a regular king room and were surprised to see a huge tv, sitting area with a sofa and the most comfortable king size bed! We didnt want to leave our room! The housekeepers were very friendly and brought us additional towels and shampoo the next day. We were served a hot breakfast in the morning, there were several options available for us breakfast even during this Covid time. Every one we encountered was friendly and caring and offered suggestions for their local favorites. If you need to just get away I highly recommend this hotel! We will definitely be back!

  

• DVana7198

  04 febrero 2021
  Nice hotel - Uncomfortable beds

  The hotel was relatively nice. (The bathroom faucet had not been cleaned thoroughly.) Unfortunately, the bed was so hard that it kept my husband and I from getting a good nights sleep. We are not opposed to a firm mattress, but this one was just way too firm.

  

• karenhiatt01

  08 febrero 2021
  One of the best places to stay in Denton

  If you need it, they will have it, along with a great staff to help make your stay enjoyable. They honestly go above and beyond your average hotel in regards to what they offer. On a side note, don't trust housekeeping...they tried to take a phone I left in the room and if it weren't for the threat of reviewing security footage, I probably wouldn't have gotten it back.

  

• BobbiA_13

  06 marzo 2021
  Best place to stay in Denton

  Planning a trip to Denton and need a place to stay..you won't find a more comfortable customer friendly hotel then Best Western Premier. Front desk staff are so personable , friendly and welcoming. Manager Casey is ready to provide assistance needed. Rooms are clean , quite and comfortable. Breakfast selections include bacon or sausage, eggs, biscuits and gravy. You won't be disappointed.