Defne Kumul Deluxe

Comentarios destacados

• John L

  14 agosto 2011
  Great room, excellent beach, great hotel, but service could be better

  Overall it was fantastic, i would go there but some details could really improve like the boring buffet food that never changed, and some of the personell should be better trained like the beach bar guy who fought with the coffee machine for 15 minutes. The service and food are 'ok' but not 5 star in all cases, the transport with golf cart to the beach was always good ad was the guy who mainatins the beach, the restaurant staff was good enough but not outstanding

  

• IdJ

  16 octubre 2011
  Overall a good hotel, but very remote

  We have visited this hotel one year ago. They have a very large swimming pool, excellent . The rooms are big, but for me not cosy. The food was good, for orange juice, you have to pay, 3 euro"s. They changed the towels twice a week ! No music at the swimmingpool.

  

• Chris R

  08 septiembre 2012
  For English Family Terrible!

  No body can't speak English there. Even Reception Staff. Just Engin ( from front office team) speak English. Another staff speak speak just German. It's shame. international language is English not German. English people avoid there. Service is bad. Room cleaning bad. Haven't some animation staff. They have just in a one week 3 times shows. For young people it's really disgusting. But I have to say rooms are really very good and very comfortable.

  

• Mark S

  21 septiembre 2012
  Perfect holiday hotel

  Great rooms, food, pool, beach, staff, squash court, pool tables, gym (with trainer). it has everything, even wifi at the huge outdoor swimming pool! If you are looking for somewhere "central" with a village/town, shops etc, it's not for you, but, you really don't need it here. It has everything. Majority of the guests are German/Austrian/Swiss, but don't let that put you off, most of the staff can speak English. Don't miss it....

  

• J_B472014

  29 julio 2014
  PLEASE AVOID

  We are a Young couple and we were really looking forward for our holidays at the kumul hotel. BUT here is our story : After 4 days, the reception called us at 08:00 in the morning. They told us to come at the reception.(all in an apporximate german) At the reception they accused us to break the toilet seat. (that was absolutely not the case). They told us that the cleaning women had found it broken. So they said that it was our fault and that it couldn't be the cleaning women who could broke it THE RESULT : WE WERE CHARGED EUR 250.00 TO PAY IMMEDIATELY !!!! and what was more strange, was the fact that one day after that, it was the room next ours, whose toilet seat was changed by the hotel..... We were disugusting to be treated like criminals. The manager is a really nasty men, bad-tempered. (of course he is lovely with older people). and a a few other things : - it's not a real all inclusive hotel (if you want martini, wine, ice cream you sould pay for it) - the WC on the beach are always dirty - you should keep the same towel for 7 days - it's always the same kind of food and there is dill in every dishes - only one person (who is very kind) speak English At Side there are a lot of wonderful 5* hôtels, so please try another one !