Hotel du Vin Cheltenham

Comentarios destacados

• David_Negre

  12 mayo 2017
  Hotel pintoresco

  El sitio tiene encanto, tranquilo durante el dia y por la noche en el comedor montan jam sesions de jazz (en mi habitacion al menos seguia habiendo silencio a pesar de la fiesta) El desayuno es excelente y el personal atento. De cara a las habitaciones, no son muy grandes pero resultan agradables, depende cual te den puede ser un poco laberintico llegar hasta ella (teniendo que cargar con la maleta escaleras arriba y abajo) asi que si alguien tiene algun problema de movilidad aconsejo consultar muy bien el tema del acceso.

  

• helenecrooks

  31 octubre 2020
  Very average

  We stayed one night during half term. Remy on the desk was very helpful and friendly. Rooms lovely. Pre paid for breakfast but when we got down there we were told that there was a wait as the member of staff waiting on appeared to be alone. We were told if we wanted breakfast we would have to sit down and just wait. We eventually left and we did get the breakfast refunded. I realised I had left a bottle of perfume in the bathroom. Reception checked a couple of times but it was not found. Very strange as I realised and called straight away. Very strange it had just disappeared.

  

• christine186361

  08 noviembre 2020
  Good Stay

  We had a lovely 3 night stay on B/B.Great room and big bathroom with huge shower and Rolltop bath amenities good with biscuits to hot chocolate.Towels,water, toilet rolls were replaced when we informed reception. Breakfast good first 2 days a little slow last day the young lady was working on her own but the breakfast it self still good and hot .Thank you all.George and Christine.x

  

• carlinthegorge

  08 diciembre 2020
  Enjoyable Break!

  Visited this hotel many times. Another lovely stay. In the midst of the pandemic, it was extremely strange to see the hotel with very few guests. Lovely room (Perrier Jouet). Dinner & Breakfast was great. The hotel has all the necessary COVID measures in place. Hopefully better times are around the corner for the hospitality sector, but credit to the Du Vin Team who made our stay enjoyable.

  

• 422cathw

  01 noviembre 2020
  Average stay - champagne Friday - tired room.

  We have stayed in the du Vin several times, this visit was disappointing, our suite ( Hartenburg) was really very tired and in need of TLC - no frills at all, empty mini bar, cushions missing on both sofas, no shower caps, attached shower gels to walls like a premier Inn. In truth a Premier Inn room wouldve been cleaner. Theres no reason to not supply little extras COVID or not!? You need a shower cap for the type of showers in the room to avoid wet hair. Our pillows did not have protectors on them - for me this is a minimum standard and they where incredibly flat, really very poor indeed- we had a dreadful nights sleep. Room was tired, chipped furniture, old dusty carpet, there was hair matted in the shower, not Du Vin standard,not good! Food and service was adequate - champagne provided was more like a Cava. We couldnt finish it. Its annoying to have to purchase potatoes, and vegetables with a chicken Kiev to rinse a little more money out of you, chicken and lettuce on a plate is simply not a meal. For £290 for just one night it was below par! I get annoyed with hotels using COVID as an excuse for tired rooms and poor standards. Surely the rooms shouldve been improved during lockdown whilst empty ?? Its 3 stars for me - pairing rooms down should not mean compromising on decor - cushions on couches, bathroom essentials, cleanliness and basic standards such as quality pillows and protectors. Dark rooms do not hide poor standards.