Art&Design Hotel ImperialArt

Comentarios destacados

• Immer-gern-unterwegs

  28 octubre 2018
  Good value for money

  Right in the citycenter this small hotel offenes all you need in Merano: full equipment for the bath designed boy matteo thun. A lot of discounts for art, food, shopping. Extremly friendly staff, good breakfast.

  

• lauriem363

  16 abril 2019
  Lovely hotel in the middle of a gorgeous town

  Everything about our stay at ImperialArt was perfect. Excellent location in the middle of Meran, helpful staff, beautiful room. Parking arrangement was perfect. The staff provided helpful information both before and during our stay.

  

• Gilad71

  14 julio 2019
  Amazing stay

  From making our reservation, all service was perfect. The hotel is easy to find, parking is user friendly and we loved our stay. The room was appointed perfectly with a great balcony. The shopping in the area is great too! Breakfast was perfect. I would return here anytime. Every single person working at this hotel is professional and gets a 10 on being guest centric.

  

• Jean M

  28 septiembre 2020
  Trendy but somewhat overrated

  Mixed impressions here. There are very good points in favor of this hotel. Its location is just perfect, in the old town close to everything. Although the building is ancient the rooms have been interestingly refurbished and are very modern, quiet and nice. Bedding is excellent. Among the less attractive aspects, the entrance hall looks more like the one of a place renting rooms by the hour than that of a 4 stars hotel, there is absolutely no common areas, breakfast is in the adjacent bar and neither practical nor at the expected level of quality and comfort. There is an interesting deal with the thermal baths but note that it only applies if you book directly with the hotel and not through a third party, Front desk staff is nice and efficient. Altogether this is quite a nice place and we enjoyed our stay, but it's a bit flashy, overrated and certainly overpriced for what it offers.

  

• ba296

  05 octubre 2020
  Perfectly ruined the first day of our holiday

  I wanted so much to love this hotel. The charming and helpful staff, the central location, the clever design, the bicycles available to guests for free, wristbands for the therme and saunas. But when you charge 175 per night - the most Ive ever paid for a bed - everything has to be perfect. So when the obstinate and intransigent management wasted half of my day - and that of another guest who kindly offered to translate - by trying to weasel out of a direct booking offer to provide breakfast, it was an act of mean-spiritedness that undermined any possibility of generosity. Indeed they did not relent until the guest, a stranger, took pity and tried to pay for us! Finally shamed into taking the correct action, the hotel management did not apologise for the stress and hunger which had ruined the first day of the holiday, nor the wasted time for two guests, nor do anything to make up for the missing meal (not to mention the promised spa vouchers which never appeared). The excellent coffee aside, the breakfast we had was nothing special and had to be taken inside the dark bar, the outdoor terrace being closed for some unfathomable reason on Wednesdays. Why not empower their staff to make a little goodwill gesture? It would have cost nothing and left everyone happy and unbruised. Instead we experienced the Tyrolean coldness at the heart of this establishment. Thank God that big-hearted, chaotic Rome was our next destination.