DoubleTree by Hilton Hotel Cleveland-Independence

Comentarios destacados

• Raul D

  22 octubre 2013
  Un lugar para recomendar

  Un lugar agradable y de trato excelente por parte de todo el personal. Se ocuparon siempre de satisfacer mis necesidades con la mejor predisposición y muy buen humor. El acceso es muy cómodo, cerca del aeropuerto-

  

• Sweaver281

  25 diciembre 2020
  Worst Hilton Ever!

  The hotel absolutely smelled of weed! People had loud music playing throughout the night! Had to call security multiple times, nothing was done! Could be a nice place due to the location, but sketchy people and lack of caring by staff! Never again!

  

• latoshaj2021

  18 enero 2021
  Unprofessional and will never stay here again.

  I arrived and checked in on the 15th there was no towels in the room and it was dirty I complained to the front desk and ended up having to clean the bathroom with the products this hotel gave me. The Manager Christine was rude and all 3 days of my stay the hotel had so do laundry before we could get clean towels and rags, which room until 4 pm on my second day there. The front desk staff is rude and each of them tell you something different and it is far from what is going on. The bedding was dirty no cups in the room and Management staff outside of Jason and Ashley is young and do nit value their jobs or this company standards. I will never stay at Hilton let alone this location again ! It was also other guest at the front desk complaining about their rooms being dirty upon checking in. Terrible establishment just loom at the filth under the beds.

  

• lindseym433

  24 enero 2021
  Never again.

  I should've known how this stay was going to be when I walked in and there was a police officer working the lobby. Hotel was less than clean, hallway had an odor of urine and trash thrown throughout. Room was dated, lighting in bathroom didn't exist, toilet barely flushed, thermostat was hanging off the wall, noise level was high, "queen" beds are hardly full size mattresses and there were four working television channels. Hotel desk staff simply handed me a room key, no room number, no conversation; she went through the motions to check me in, but was otherwise uninterested. I booked this hotel because I thought it was a decent area and expected more from Hilton. Never again.

  

• THINGS2LIVE4

  26 enero 2021
  Meet Expectations for 3.5 Stars

  The television was huge. The coffee maker in the room and the WiFi worked well. They had a nice looking pool and hot tub. The location is about ten minutes from downtown Cleveland or the airport. There are a lot of restaurants near by.