Fortune Hotel The South Park, Trivandrum

Comentarios destacados

• toninare

  27 enero 2019
  Muy buen hotel

  El hotel esta muy cerca del centro, las habitaciones son anplias y limpias, el desayuno es abundante y variado, el personal es muy amable. La relaciones publicas Wiona es muy eficiente nos informo muy bien. Sin duda volvería a escogerlo.

  

• bonvoyegee

  23 febrero 2020
  Great experience.

  Very good hotel. Centrally located. Very close to the airport and other market place. Please-full stay. Food is excellent and room service and customer support. Hotel helps you if you need assistance in side seeing

  

• binojbhaskar

  28 febrero 2020
  Sad to say it's fortune group hotel

  Very old property. No renovation has been done. I booked a deluxe room and upon checkin they said they don't have deluxe type category and only standard and fortune club rooms. But the online portals showing standard rooms and deluxe rooms. And the deluxe rooms are costlier than standard rooms. Since they informed that no deluxe rooms are available I requested the reception to upgrade the room to fortune club and I am ready to pay the difference. I was informed by the reception that I have been upgraded to club room at no cost. When I entered the room I realized that they gave me a standard room instead of a club or deluxe room. I could have booked a standard room at a much cheaper price instead of deluxe room. Moreover I'm ready to pay for a club room upgrade. The room allotted to me was an old room with no proper ventilation in the bathroom. Old type bathroom fittings difficult to use ,No soaps in bathroom, no guest stationery, no in room service menu. Everything I asked and provided. The condition of in room service menu is pathetic. A photocopy just like in the cheap dhaba. And it's fortune group hotel. Please see the photos for clarification. Never recommend this hotel and don't trust fortune hotels.

  

• Shijin R

  18 junio 2020
  Excellent location

  Very good hospitable staff members, check in was smooth and hassle free, the hotel location is excellent all the local attractions in the City nearby, room maintained well, clean and comfortable bed, good view from the room.

  

• rh7356

  20 octubre 2020
  Terrible experience

  Terrible service at the Oceana Spa inside. Manager 'Vijay' at the front desk is not interested in what you want but will try and force some combo pack on you. It's clear this place is running on commissions and not on customer satisfaction. When I insisted on using the service I came for, his face changed and he started behaving very rudely. When asked to see the steam facility that follows the massage service, he asked me what the need was for that. So I made him return my payment and took my business elsewhere. The South Park Hotel is not what is used to be. It's trashy, like the adult TV show, really.