Hilton Garden Inn Fort Wayne

Comentarios destacados

• osvaldolopez

  26 enero 2018
  Muy bueno

  Muy bueno. Mi opinion sobre el desayuno es buena; pero puede mejorar. La calidad de la comida buena. Limpieza excelente, asi como la atencion, tanto del personal del mostrado como del restaurante. Muy atentos.

  

• juliekenben

  02 diciembre 2020
  Won't stay again

  Terrible experience. Terrible Covid precautions. Mask wearing not enforced. It was packed for a seminar. We tried to get something to eat in the dining area, it was spaced when we started but left when it got overrun by seminar attendees with clipboards. So unbelievably crowded in the restaurantand lobby. I ended up getting pizza delivery. The room was fair but smelled like drywall dust. My husbsnd tried to express concerns at check put but the guy at checkout really didn't want to hear about my concerns. No one seemed concerned about our wellbeing.

  

• doglovershelly32

  24 enero 2021
  3 day stay

  We booked a suite while we were in town for a funeral. We found our stay to have comfortable beds, good pillow options, and a clean bathroom. Everything was newly renovated. We were surprised to learn there was no housekeeping because of COVID. We had to ask for fresh coffee cups, trash removal and towels. The front desk was happy to oblige. Danielle was friendly and helpful.

  

• 377anp

  27 febrero 2021
  Wonderful

  This motel is very caring, very careful, very wonderful!!! I was by myself when I visited for the Senior Women's golf Tournament and did not worry about one thing both nights I was there. I would recommend it to anyone!

  

• Kdr8985

  13 marzo 2021
  Won't be back

  We came into town for a funeral and stayed here since it was close. The room was nice and clean. That's about the only good thing I have to say. Apparently There was a kids hockey tournament going on that weekend that we didn't know about. We didn't get in the 1st night until 9 pm. After a 14 hour drive from georgia we were exhausted. When we got off the elevator to go to our room, there were parents just hanging out drinking and kids running around with no masks. Get to our room and the key didn't work. Went back down to the front desk and he realized he had given us the wrong room and key card. Honest mistake but it set the tone for the next few days.Each morning when we would come out of our room there were young kids with nets set up playing hockey in the hallway with no adults in sight. The 2nd day I put our name on the list for a time at the pool. You have to reserve a spot due to covid. I guess I thought that meant we would have the pool to ourselves. Wrong! Our party of 4 got in there at our time and there was already a family of 4. Only 1 table to sit your stuff on. The pool is small, only 4 feet deep and not alot of room along the sides. Supposed to be heated. It wasn't. They had the hot tub closed off with caution tape. When I asked why they said it was bc of the hockey tournament to keep kids out of it. Who cares about the rest of us paying customers. About 5 minutes after we get into the pool area,, they let a parent with 6 kids in. Basically we were forced out when they started jumping in and splashing everyone. Like I said the pool area is small.. I thought the point of reserving a time was to cut down on on amount of people in there. So we left without getting in. On day 3 of our stay I requested housekeeping come up and take our dirty towels and empty the trash and change the sheets. They don't come in unless you request it now. We were gone for 5 hours, got back and nothing had been done. I went back to the front desk where she told me "housekeeping is gone for the day, they must have forgotten. I will take care of it". We left for another few hours, came back and nothing had been done. Ridiculous. I also didn't realize that breakfast cost extra. We went down the first morning to be given a menu with 11 dollar pancakes on it. We left and went to Bob Evans across the street where we got delicious food for less. That one was on me though for not doing more research on the breakfast situation. Needless to say, it wasn't a very pleasant stay for us and we wouldn't stay here again if we come back to town.