Midtown Garden Hotel

Comentarios destacados

• armandob946

  03 julio 2016
  Hotel bueno estacionamiento incomodo

  El primer cuarto que me dieron estaba tapado el lavado y olia a humedad tambien y no tenia refrigerador, nos lo cambiaron rapidamente la verdad y muy diferente olia bien y tenia refrigerador. El hotel estaba bien y tenia un muy buen desayuno completo y muy variado sin necesidad de ir a un restaurante. Lo único que no me gusto es lo retirado del estacionamiento y es de esos de plantas y muy solo al lado del hotel y para moverte entre estacionamiento y hotel tiene que ser por el lobby

  

• 613juanr

  09 enero 2019
  Pésima Seguridad

  Tuvimos un apagón con alarmas de incendios noche del 30 de diciembre... no había las condiciones para evacuar el hotel. El servicio nocturno es pesimo... muy buena atención en Recepsion... pero el hotel es una trampa mortal (Cuidado)

  

• luismZ9943IT

  16 marzo 2019
  Deben mejorar los hoteles wyndham

  En general los hotels de la cadena tienen que renovarse y dejar el abandono en que los tienen eso es lo que he observado tanto en Mexico como en Estados Unidos, si no mejoran la imagen se perderá y solo los ingenuos seguirán llenado a lentos hoteles

  

• Jonathan A

  21 agosto 2019
  Pésimo

  Tarifa alta para las condiciones en que se encuentra el hotel Muy viejo y descuidado La alfombra de la habitación rota sucia y desgastada Las fotos son del hotel nuevo hace mucho años parece motel pero cobran como hotel

  

• gmacmillan

  01 abril 2020
  Pretty poor experience and facility

  Reserved 7 rooms in feb for a soccer tournament. The hotel was horribly run down. The breakfast was not a buffet with hot items per initial description. Often times out of food or clean dishes when we arrived during breakfast time w 16 soccer players. Hotel didnt open up . Pool per date they told me in their email. Facilites were run down and dirty as well. Not once did we see a general manager on site while were there despite our multiple complaints both asking in person and with notes and follow up w survey review. I feel bad for the front desk staff. They are in tough spot to have to front all the unhappy customers. They did their best to accommodate and provide refrigerators in rooms because not all rooms have them. There were no ice machines on our floor with vacant dirty spots on the floor. We didnt have the option to relocate because we had 7 rooms and since its a soccer trip everything was pre budgeted and all hotels were booked do to multiple tournaments for various sports an a couple of conventions. Again front desk folks really tried to accommodate with limited resources or decision making power. Now to the final piece. Ive written Imelda reyes THREE times because I also have not yet received my points for 6 of the rooms I paid for. Wth?!?!? It was something I discussed with her before my arrival, a couple times during, upon check out and 3 emails to follow up? Now supposedly under new management and still no response. I tried to manage this offline so not to add one more negative hoping the hotel would get it together but maybe a public forum is the only way I may get my reply and points for 6 rooms x 4 nights each. Thats a lotta points Wyndham.