Nagoya Mansion Hotel and Residence

Comentarios destacados

• jjjoana

  26 enero 2020
  Near Nagoya Hill Mall

  We stayed here as we wanted to be close to Nagoya Hill Mall. It's not really a walkable distance to the Mall but at least we were not too far away from it. Lobby was a bit sad looking however checkin was fuss free. We stayed in an apartment with 2 bedrooms. It was a very simple place for us to bunk in for a night. The breakfast buffet in the morning was okay - nothing to rave for. The hotel needs some refurbishing.

  

• Frust1988

  02 febrero 2020
  Dirty linens and towels!

  Stayed here from 26-27 Jan 2020. On the map, the hotel might seem near the Nagoya Mall but no, there are no walkways or paths you can walk to the Mall (unless you want to walk by the roadside which is dangerous). We got the top floor at Tower B which is quite a distance from the reception at Tower A. The room was constantly noisy in the day and at night as we got the room beside the elevator. Hotel room was not carpeted but the corridor was carpeted which was weird. The cupboards were old and dusty. Furniture stained. Bed covers were stained. Toilet mat was stained. Towel was stained. Toilet tiles were stained. Cups were dirty as well. It was disgusting. Tried to order room service at 11am. Initially ordered 4 items. Room service called back saying item 1 is not stock. Room service called again saying item 2 is finished. Room service called the 3rd time saying another item is no available. In the end we decided to cancel our whole order and ordered GoFood instead. Food pickup was really far due to the layout of the hotel. Around the hotel, there are no convenience stores to buy drinks and snacks. Only have a 24hr pharmacy which is 3min walk from hotel. The room services low stock dies not help either. Overall very disappointed and will NOT stay here again. The dirty linens and towels were the last straw for me.

  

• adelinerevehsha

  07 febrero 2020
  Very disappointing

  I had already booked 2 rooms ,and staff took so Long to check in furthermore I feel that staff are unfriendly to international guest ,this is unfair as we also had booked but they only attend to local more ,I really hope they improve their service. My dad is on wheelchair and did not even bother to stepped up the process or make sure my dad is comfortable In the room this is a very bad service

  

• bluele0parddd

  20 marzo 2020
  Reasonable Stay

  I stayed here for 2 nights during CNY. The room is simple and modern. Not very different from photos. However, for a Singaporean POV, this is definitely a 2 star for me. I have no qualms because the aircon is working well... hot water works well... reasonably clean. It comes with breakfast with an egg station and some variety. Not too bad! I have stayed in Batam hotel where tap water is yellow so this is considered good!

  

• Happiness36355321932

  16 abril 2020
  FANTASTIC PLACE FOR COVID-19 SELF ISOLATION

  We have been here now for 3 months and we love this hotel. The staff are fantastic. Our room is fantastic. Everyone is doing the right thing in terms if the virus. I am looking forward to the gym being re-opened because it is really good. The pool area is lovely. The location is perfect and very close to many malls.