OceanAire Resort Hotel

Comentarios destacados

• roxiieg

  04 febrero 2018
  Bueno.

  La suite súper grande, con cocina, comedor y sala, una habitación con su baño. Dos closet. Dos televisores. Una terraza, la cocina totalmente equipada, todo súper bien, lo único que no tienen servicio de limpieza y a la salida te piden que dejes toda la basura en bolsa, todas las toallas en la bañera y todos los platos en la dishwasher así que al final es como estar en casa, pero ame la piscina, fui en época de frío y todas tenían calentador, el gym estaba en el otro edificio de al lado, como los restaurantes, así que había que salir y caminar al otro. En el hotel solo tienen un bar y unos cuantos Dios, no tienen comida, pero hay máquinas de soda y snacks en algunos pisos y en recepción te cambiarán el dinero por monedas las 24 h para usar las máquinas.

  

• L5729QKjayd

  20 diciembre 2020
  Terrible

  So much idk where to start. Got the room for a night with my girlfriend from out of town. Chose this hotel because it said exceptionally clean and it looked like one of the nicest hotels on the oceanfront. Paid top dollar so I expected top quality. Got there everything seemed fine but the longer I stayed there it got worse. First, the tvs are so old that you cant even use a fire stick. When u went to take a shower I turned the knob and it just broke off. I fixed it myself but after that there was no water pressure. Took forever to get the balcony door open because the lock was broken. The when I went to heat some food up in the microwave the was a old biscuit and coffee in there that had to be from at least a week or more ago. It had already started molding. At that point we started getting concerned about the cleanliness of the room. Being that covid is still around and clearly they were not taking care of the rooms, we decided to pack our things and go home after that. Didnt even stay the night. Checked in at about 5pm and was checking out by 11pm. Total waste of time and money. And of course no refund. Spoke to the person at the desk on the way out and he said theres nothing he can do. Told us we would have to call in the morning. Which I did and got an answering machine and no returned call. Never again

  

• azizuddinali

  10 enero 2021
  Virginia Beach 2021

  We were excited about this trip and this hotel we booked as we booked an ocean view room . We arrived a little late for check-in. It took a while buy after we got in our room, we were surprised it was not an ocean view room. I went to the front desk she said they don't have ocean view rooms, but when I insisted and showed her the two types on bookin.com app, she said the rooms were sold out! Anyway ... good things first! The kitchen was well appointed, bathroom was clean with all the stuff in place. Everything was well maintained, the utensils, cutlery and crockery were neatly stacked. Things I didn't like... There was absolutely no hot water when we checked in and on the following day. We got hot water in the morning of our check out. The beds were horrible, the mattress just collapsed under us! Same with the sofa bed.

  

• brizuz

  21 enero 2021
  Made me sadder than the funeral Im here for

  This hotel was terrible. They advertise restaurants but the manager Christy said they didnt have any? She also had a terrible attitude. Nick was a much nicer manager and the true VIP. She can go, honestly. You have to walk a block away in the cold to park and if you forget your parking key, either walk back or pay $10. THIS HOTEL REQUIRES A $300 INCIDENTAL DEPOSIT ON TOP OF THE ROOM FEE BEFORE YOU STAY. This is INSANE and Ive never dealt with that. I saw a man who paid for his room be told that him and his two toddlers couldnt stay there because he didnt have a card to use with his name on it. They literally give you a packet of information (with nothing too valuable) and physical keys. Im paying a $300 deposit for a resort room that doesnt even have mobile keys? You dont have mobile check in? You gave me a packet instead of a website with rules? Gross in this covid society. The fridge was FILTHY and the room is so loud, sounds like a plane taking off. One employee worked the desk the whole time and everyones check in took forever. Do not stay here bro. I promise, youll regret.

  

• MichelleW477

  16 febrero 2021
  Roach Crawling on my Bed!

  I booked the resort as a quick getaway to see if I'd be interested in becoming an owner. I previously attended a presentation in Williamsburg, VA & I didn't purchase at the time. During my stay, I woke up around 3 AM to use the bathroom & there was a roach crawling on my headboard near my pillows! I took pictures & immediately called downstairs. I wasn't able to go back to sleep & I sat up in a chair in the kitchen until the sun came up. A female security officer was sent up to the room & she walked in with her mask only covering her mouth, not her nose. I wasn't sure why she was sent, however, I showed her the pictures of the roach that I'd taken with my cell phone. I then looked up reviews online & learned that roaches are a common problem at the Oceanaire resort! YUCK! My suite was upgraded around 9:30 AM the next morning. No one ever called me back to say the room was ready. The interesting thing is that when I booked the room, a full oceanview category suite wasn't showing as being available, therefore, I'm uncertain how it suddenly became available for me to be switched to. Apparently, when I was switched, the Concierge Dept. never entered room the new room as being occupied because someone barged into my room on 3 separate occasions advising that the room wasn't showing as occupied-an engineer & 2 separate housekeepers! Thanks for the upgrade, but overall, this was a terrible experience. At least I have a clear picture now of why I shouldn't become an owner.