Planet Hotel

Comentarios destacados

• Solofo R

  20 noviembre 2014
  Efficient use of space

  Small clean room with all required commodities. Effective room service even if food is not exceptional. The breakfast buffet is OK. The reception desk is very helpful, giving good guidance on how to discover the town of Douala. My one night stopover was very good.

  

• John777077

  23 septiembre 2015
  Defenetly needs some sorting out.... Not recomended as it is !!

  I really don't like to write bad reviews about places but this place was really very disappointing in almost all aspects. My self and a colleague stayed in this hotel for almost a month. I will say that most of the staff were quite nice and tried to be helpful. The rooms tired, they need a renovation. The pillows on the beds were so high that sleeping on them gave one a serious neck ache, not only that but they were also very dirty. We asked for some pillows that one could actually sleep on and we were given old and dirty pillows. Both the rooms had the same issues. One of the rooms had a burn out bulb in the bathroom and it took almost 4 days of asking the reception to change it before they came and changed it. In my room, the fridge had some few drinks in it, one was a box of juice that happened to leak out on to the floor. I called the reception who sent someone to clean it. The used a dry cloth to clean it and spread the juice all over the floor, causing the whole floor to be tacky, every time that I walked on it my feet were sticking to the floor, not a nice feeling. It took 3 days to get the floor cleaned. On a particular day, upon our return to the hotel at about 20:00hrs, we had no hot water in the rooms. There was no hot water out of the tap at all. We asked others on the floor and they also conformed that they did not have hot water either..... We called the reception and the man told us that he could move us in to other rooms. We explained that we had been there already about three weeks and did not want to repack and then up pack our stuff again... he said that there was nothing he could do about the water and that the person in charge of it had just left and could not call him. We had to end up having a shower 2 floors down. Also if you are going to use the shampoo and soap in the bathroom, it is not nice at all, soap gets all soft and the cleaners will leave the melted soap in the bathroom. The shower gel / shampoo is so watered down that it hardly makes any difference using it or not. Also, it seems that rooms in this hotel are sued as offices or something, there were a few rooms on our floor that had visitors coming to them every few hours, these included individuals as well as groups that were very noisy. On the issue of the restaurant and bar.... the bar and restaurant are one, the food there is totally unacceptable, the only meal that we could eat there was breakfast. Each time that we ate dinner at this place, not only was the food well below the standard that you would expect for the high prices, we would both feel sick the next day. I am trying to think of what good thing I can say about this place and the only thing that comes up is some of the staff. They were very nice.

  

• georgeo375

  29 mayo 2016
  3 days stay at Planet hotel

  I found the main reception of this hotel rather normal. It was just business for the staff, they didn't seem to want to create great experience. My room was ok, could have been better. The bathtub was awkwardly positioned and didn't allow for easy movement while taking a shower. Breakfast was not impressive either but dinner was good.

  

• JacekBJ

  09 diciembre 2018
  Typical hotel in poor Africa

  The hotel is typical for poor African countries. In Europe 1 star. At least You have a bad with clean bedsheets and aircon. Restaurant serves poor food and the service is very unpleasant and unfriendly. Anyway it is one of the best in town - at least safe

  

• Darrell M

  28 marzo 2019
  Business Trip to Cameroon

  The Hotel was avarage, the lift was not working when I arrived, but was working again when I came back 2 weeks later. The staff were helpful. Food in the restuarent was ok, and breakfeast was also ok. Room had AC and a mini fridge, plus aTV, but mainly Frence langauge. Overall it was adequate.