Residence Inn Princeton at Carnegie Center

Comentarios destacados

• lorikY8117LH

  19 marzo 2024
  Kim and Carl know how to do customer service, but you (dont) get what you pay for

  Positives: Hotel staff was very friendly and helpful. Especially Kim and Carl in the evening who went out of their way to accommodate all of our requests. Location was good and I like that it was walkable to activities like shopping, AMC theatre, and restaurants. Mattress in bedroom was comfortable. Needs some work: The morning breakfast was limited and there are not enough tables. Give guests a waffle maker! Negatives: The hotel is under construction. Not just a few rooms and the pool closed for renovation. Plastic sheets blocking hallways wallpaper half on, we were on a floor section that felt isolated because if we walked down the stairs to go down out the hallway below us to the lobby, we could not as the doorway was taped off. It was eerie. Yet, there was no indication of this construction work on the hotel website when I booked and the price was HIGHER than some others I could have chosen nearby. I definitely feel that I did not get the value for my money. (Yes, it needs the update. See my comments about the sofa bed. The room door locks are the old ones where you need to insert a key card - no digital key - and they were finicky. The outside door lock closest to my room did not function. I reported it twice and was told engineering would be sent to look at it, but it never worked while I was there. There is not a pool - it seems there was one on site, but it is not operational.) Rooms: Standard of this chain: all suite rooms, full stocked kitchens and bedroom options. I used Marriott points to book 1 bedrooms with sofa bed in living room. Families beware: they do NOT have rooms with two beds in bedrooms. My small 14 year old slept on sofa bed. Several problems: 1) Rooms are not pre-stocked with bedding for sofa bed, only sheets. If you plan to use it, make sure you ask for blanket and pillows delivered when you check-in (they brought these to us quickly). 2) The sofa bed mattress was old, thin, and very uncomfortable. Even my 52 105lb daughter woke with a sore back after sleeping on it and said she could feel all the bars. 3) On night 2 we asked if there were any options to change. But all the sofa beds in hotel are of equal age and there would be no guarantee we would get something in better condition. They do not have mattress pads to add on top or 2-bedded rooms (as stated above). 4) The evening clerks - Kim and Carl - were trying hard to do whatever they could in their power to make it right for us. They give us 2 extra comforters to use as mattress toppers and that did seem to help. Nearby activities: Location was perfect for an event in Princeton. I was visiting with my teen daughter for a volleyball tournament at Princeton Day School. It was a pleasant 10-15 minute drive to event venue. But hotel located on Rte 1, so easy to get to and walkable to several quick chain restaurants, an AMC theatre, and a small shopping mall. Short drive (within another 10-15 minutes) to more shopping and food options.

  

• saimazb

  04 mayo 2024
  Old, outdated and tired

  All the rooms smelled like grease. The place needs a refresh for their rooms and bathrooms. Front desk wasnt too friendly either, and seemed annoyed that I was checking in past 10 pm. No acknowledgement of being a Bonvoy member. Breakfast was low quality. Would not recommend this place for anymore than one night.

  

• Babynole80

  06 mayo 2024
  Ashtray smell

  This place is an absolute dump. The elevator smells like an ashtray and the rooms smell musty. No acknowledgment of being a Bonvoy member when checking in. No water in the rooms and no offer of one for Bonvoy members, which isnt my experience at other properties. There are plenty of other hotels around. Recommend staying elsewhere unless you love the smell of stench.

  

• RanyDanny

  19 mayo 2024
  Excellent for extended stays

  The property is located close to Princeton University in an area close to a small mall. The rooms are small apartments with the three spaces (bedroom, social and kitchen) clearly defined. The receptionist Kim is such a darling. She help me set up and then extended my stay a few hours when I had a medical emergency. The breakfast is not super enticing but it is good enough. Bed and pillows on the soft side. Great inter easy and an excellent space to work. The only issue is that the internet connected to the tv went out in the middle of the first day and it took them 24 hours to fix. Small details but I will be happy to stay there again.

  

• tina s

  23 mayo 2024
  Our go to in Princeton

  I should have written this review a while back but better late than never my family and I stayed here for two months November and December 2022. The staff was friendly at the front desk. The cleaning staff were amazing too. Our room was always clean and in order and if anything was ever a slight issue, it would be fixed the same day, the gym was small but had what we needed. great lobby and very good offering for free breakfast. The location is right next to a small shopping mall with good stores and restaurants and a short drive to town about 2 miles to Princeton downtown, the university and mccarter theatre. and it is always our first choice , we tried a few other hotels in the area, but they do not compare even the fancy ones in town !