Sheraton Madison Hotel

Comentarios destacados

• Connected_Travelr

  09 agosto 2020
  Great renovation!

  Recently upgraded, the hotel looked great! Service, while limited, was very attentive. A special call out to the front desk and engineer on fast fix on the 55" TV. Starbucks breakfast really hit the spot. Totally happy with the value of the stay. Lastly, the bedding is to die for!

  

• tomnelson5

  15 septiembre 2020
  Great NEW property; wonderful staff!

  First off, we were welcomed by Matthew at the front desk, who went out of his way to help us during our 3-night stay. Room was comfortable and clean. TVs have Netflix and Amazon Prime pre-loaded. All staff seemed happy and were curteous and helpful. Employees of note: Matthew at the front desk; Jonas at the coffee bar. Thank you!

  

• bnova72

  30 septiembre 2020
  Great experience due to the top-notch staff and service

  The hotel has been recently renovated which made the experience a very pleasant one. The room was quite fresh and the staff was wonderful. I would like to give a shout out to Matthew for his kindness and dedication to his job. He went beyond the call of duty to assist prior and during my stay. I was pleasantly surprised when he rang me up on my last day to see if all was well and if I needed anything. To say the least, this type of treatment truly makes staying at a hotel a great experience. The only minor issues I had was the fact that I tried to get into the hotel in the evening and the door was locked much earlier than advertised on the door. This meant walking around the building to an open entry which was fine. I needed the exercise. I also had a problem with getting my accommodations cleaned when I sent a request via the Marriott app. I never did get a response which was fine since it's nice to not have individuals enter your room during the pandemic. These two issues were very minor and did not have a negative impact on my overall experience. Thanks again to the Sheraton Madison Hotel team.

  

• jra3

  03 marzo 2021
  Great property, welcoming team

  Im not always a fan of Sheraton hotels, as I find the quality can vary drastically. Im pleased to say that this is an exceptional property, with a couple minor issues. This property recently went through a major renovation. Guest rooms are welcoming and comfortable. Large bathroom with a walk-in shower. Bed was comfortable with high quality linens. Huge LCD TV that is internet enabled. Blazing fast wi-if speeds (100+ Mbps down and close to 30 Mbps up). I was skeptical of the working area, but it was comfortable (could have benefited by closer power). Only two room faults: air handling unit was a little loud, and the windows do not block the traffic noise well. But these are outweighed by the benefits. Common areas including the lobby are nicely furnished and welcoming. Front desk and bar/Hub team members exude friendly and welcoming attitude. Finally, of all the properties Ive stayed at in the last year under both Bonvoy and Hilton flags.. this property delivered loyalty benefits the best to high tier loyalty members. Great job. Located just off the south belt line, near the lakes, and close to downtown. Highly recommend.