HoteLumiere at The Arch

Comentarios destacados

• almudenaduranb

  08 junio 2017
  Viaje de novios de paso rt 66

  Este hotel está en una excelente ubicación en el propio parque donde esta el arc st louis. Las instalaciones están rodeadas de otros hoteles y establecimientos que actualmente están deshabitados y parece fantasmagórico. Ofrece wifi, parking, piscina, spa gratis.... pero al hacer el cheking te cobran 15$ por Hotel FEE. Q son las instalaciones por lo que de gratis nada. Tengo la factura para demostrarlo. Las habitaciones limpias y muy espaciosas y con tv satélite

  

• Virgil C

  08 octubre 2019
  Quiet,Clean & Close

  The property has adjoining Casino with multiple places to eat. The room was excellent. It was very clean, large, quiet and very close to Arch. The staff was Attentive and Responsive. The reviews are nothing like I experienced. Will go back

  

• Molatte23

  30 octubre 2019
  Do Not Stay At This Hotel

  This hotel is very unprofessional, especially the so called security guard named Brian. There was a situation that he was supposed to be handling and is interactions with people are rude and down right ignorant. I will be reporting this hotel for all of the violations that occurred at this hotel. If you want to stay somewhere safe with your family, definitely Do Not come to this hotel.

  

• I3490DOevans

  30 diciembre 2019
  This hotel

  Hotel water was turned off for four hours They told me to go down to the desk for bottled water to finish my shower Security was a joke They could not enforce own pool rules I pay top dollar for hotel so I dont have to deal with this Dont stay here

  

• Araco80

  21 febrero 2020
  Weed friendly?

  Very disappointed in this trip. I could smell Marijuana smoke almost the entire time we were there. This was odd because the hotel seems to have a robust security presence. In the evenings there were 4 or 5 of them standing in the same area looking very tacticool. Not sure what they do but the sure look the part. The dank smell was talked about by many families throughout the weekend as there was a sports tournament going on at the convention center. Lots of teen age girls saying my hotel smells like weed, LOL. Check in took 30 mins with 2 people ahead of us. It was mildly amusing to watch the door to office be opened dozens of times with three other staff - but only one was working. Try buying a soda at the front desk. 10 minute wait. They general attitude at the front desk is you know you are bothering me, right? The casino area is filled with smoke but I wont hold that against them because almost all of them are. The smell does carry in to the hotel though. If you want take out from The Wok you can easily get in the to go line - and then wait 40 minutes. One elevator was broken so wait times were longer. Not the end of the world as it does happen and it was for safety reasons. The rooms are large - like a suite set up and the open area in the middle of the hotel was large and open and was nice for hanging out in the evening. Just be prepared for their paramilitary crew standing around all kitted up. Those are The only real positives I can say. Do not ask for a late check out on the weekends. I knew it was a reach when I asked, but I was advised that there was a 0% chance of late check outs on the weekends because we dont offer that. I was good with it the weather was very nice and just spent a few hours at the Arch which was a short 10 minute walk away. The area can be a little sketchy so just be aware. It would seem they are aware given the amount of money they spend on security. If you smoke weed and dont want any issues this might be your place. All in all, there is 0% chance that I will return here.