Vile Oliva

Comentarios destacados

• Nazaret V

  18 junio 2018
  Satisfechas las expectativas

  Es un hotel muy confortable. La habitación con buena distribución y con vista a las áreas comunes del hotel. Las cuales están muy bien cuidadas. Todo muy limpio. Servicio de limpieza en las habitaciones a diario y cambio de toallas hermosamente blancas. Hay toallas azules para llevar a la piscina o a la playa. Un buen servicio de buffet con un menú variado. Se sirven algunos platillos de México (Burritos, Carne con Mole, Quesadillas). El joven Chef (mejicano) que los prepara ofrece una explicación detalla de los platillos y una invitación a probarlos que no se puede despreciar. El restaurante tiene ambiente acogedor, la terraza en maravillosa para sentarse a disfrutar de los alimentos. La limpieza en el área es genial. El Bar ubicado en la terraza tiene una vista privilegiada. Los lista de tragos disponible para All inclusive, no son los mas espectaculares que he probado, pero todo depende de la compañía con la que te encuentres. De los tragos pagados el Mojito y Pina Colada, pasan con buena nota la prueba. En la recepción la atención esta enmarcada dentro de lo normal, sin mucho espaviento. Hay una recepcionista que habla español y muy bien. Ella ayuda muy eficientemente.. De requerir ayuda en español pregunten en la Recepción por Soskiclinka, seguro que les hará la estadía más fácil. En el hotel estacionamiento gratuito y eso se agradece. Se encuentre en el sótano y llegas hasta allí en ascensor junto con tu auto.

  

• 291markos

  13 julio 2020
  Worst experience ever

  I just have to tell that after I was the first one to book the hotel and book 3 rooms for the same one I came and realized my reservation doesnt exist. After we solve that problem I was waiting 15 minutes in front of the garage elevator to put my car there. After I finally settled in our room and head to the pool(I took all inclusive package) Tried to check the drinking package l, I got the answer in every single bar that they dont have ingredients for the cocktails that they made for that package. Beach sunbeds are extra charge, room was never cleaned. Food was good. Late check out was explained to me as We have a right to only stay in our rooms. No enough stuff,so coffee and drinks in average took 30 minutes to get. One more thing: After I left a bad review on their instagram page,I was blocked on their page and my comment was erased. Thank you very much for doesnt know anything about hospitality and customer care.

  

• sonney23

  13 agosto 2020
  Bad experience

  Parking was not available. There were no available sun beds. Long lines of people waiting to get any kind of service. We decided to cut our stay short and move to another hotel. A positive: food was good.

  

• zeljkos894

  20 agosto 2020
  Dont be fooled, avoid this!

  This is definitely the worst hotel I have ever stayed in. The thing I regret the most is that I didn't leave on the very first day. Everything is so bad, no need to mention something in details. The only good thing is clear sea water but it has nothing to do with the hotel...

  

• Ljiljana R

  26 agosto 2020
  poor all incusive

  Parking was not available. Sun beds are included in the price, but only if you wake up at 6am to put your towel on it and 'book' it . Room was poorly cleaned when we entered, and was never cleaned for the 6 days of our stay. The walls are not painted for years, stains from killed insects were all over them. Long lines of people were waiting to get food. there were days we had to wait 30 minutes in a line to get food form, so called buffet lunch. And after we got food, with plates in the hands, we had to search for an available table, often without success. Icecream, which should be available every afternoon (after lunch and on the pool bars) was available only 2 days after lunch. Poor quality and poor selection . Last 2 days of our stay we had only coffee , ice tea and water to drink, all other beverages were unavailable. Restaurant staff were very polite and diligent, but there were not enough of them to serve all the guests.