Basin Harbor

Comentarios destacados

• MeaganLeigh

  27 septiembre 2008
  Volvería pero con ciertas reservas

  Recibí un boletín electrónico del grupo New England Inns & Small Hotels con un paquete especial para este complejo turístico. Pagamos 120 euros por noche y por pareja y nos favorecieron con una casita tipo estudio desde donde se obtenían vistas del agua. En el paquete se incluía el desayuno de cada mañana, 1 crucero de hora y media por el lago Champlain y lo que cuesta jugar en el campo de golf. La casita estaba limpia, con un baño que han reformado recientemente, una pequeña plataforma con vistas al lago, y bonitas cortinas y ropa de cama. Cuenta con un bar con frigorífico, cafetera, dos sillas y mesa, escritorio, mesilla, comoda y armario. También había una pequeña televisión con escasa recepción, así que la quitamos de encima de la mesa, de todas formas no la queríamos. Los jardines del hotel son preciosos. Su política sobre los perros fue un punto decepcionante. El perro del propietario andaba suelto, saltando encima de nosotros y asustando a mi anciana madre. Silbaba y gritaba al perro pero éste no le hacía caso. Informamos de esto al personal de recepción pero dudo mucho de que hicieran nada al respecto. Nos acompañañon dos perros durante el crucero del lago y uno de ellos estaba tan traumatizado que cuando arribamos, la perra dio un salto brusco para llegar al puerto y allí dejó sus excrementos ¡bonito detalle! Además, una mañana cuando estábamos jugando al golf, una pareja paseaba a su perro por todo el campo. Como carezco de la precisión de la que hace gala Tiger Woods, les pedí que se alejaran de mi radio de acción pero se quejaron,y miraron enfadados por mi petición. El desayuno bufé era bueno, con tazones grandes de fruta fresca, arándanos, fresas, etc., huevos pasados por agua, revueltos, bacón de la zona y salchichas, e incluso una mañana teníamos tortitas y tostadas francesas. No cenamos allí porque no metimos en la maleta ropa de vestir y los precios eran más bien elevados. Sólo me puedo quejar del número de gaviotas que había en un pequeño lago, lo que seguramente resulta un problema para el hotel. Dejaban sus tarjetas de presentación en el muelle, balsa, trampolín etc...no era demasiado higiénico. La piscina climatizada al aire libre estaba abierta, además hay un gimnasio aunque no fuimos. Conseguimos un cupón del conserje por 3 euros cada uno para entrar en el Museo Shelburne. En suma, fue una estancia relajante y agradable excepto por el encuentro con el perro saltarín. Me imagino que en temporada alta (como el Día del Armisticio o el Día del Trabajo) se pondrá a tope, con muchos niños, sin embargo en esta época del año era tranquilo.

  

• NSE913

  19 septiembre 2020
  Disappointing

  We booked our stay at Basin Harbor after searching for a relaxing vacation spot where we could bring our dog. This trip was for our mini honeymoon, so we were looking for a quiet and cozy spot to unwind. The resort's website looked great and the dining choices seemed excellent. However, the dining options were reduced to the Fall menus a few days after we booked our cottage, which was disappointing. It would have been nice to have had a heads up at the time of booking that options would be limited during our stay. Upon arrival, we saw that the resort grounds were beautiful and well maintained. The gentleman at the front desk was extremely helpful when going over the resort map and explaining the dining and activity options. He handed us a little treat box for our dog - nice touch, Basin Harbor! We got to our 1 bedroom cottage and were instantly disappointed. The living area and bathroom were old and run down. The thermostat fell off the wall when we turned the dial and the handle on the coffee table drawer was hanging off. The cottage was clean, but cleaning can only do so much for a shabby space. I called the front desk to see if there was another available cottage we could stay in but unfortunately, there weren't any others available. It's very disheartening that we paid a lot of money for something so low quality. We could have stayed in a luxury hotel for the amount we paid! The website says that each cottage is unique, so its a gamble as to what you're going to get. You'll pay the same price (depending on view) and will either get a beautifully updated cottage with a fireplace as shown on the site, or a basic cottage. We took that gamble and it did not pay off. A suggestion for Basin Harbor is to include pictures for each cottage on the website so guests can choose which cottage they book. Lodging aside, our stay at Basin Harbor was fine. We ordered takeout twice during our stay- dinner from the Red Mill and breakfast the next morning. Items were missing from each order. Our dinner was missing our 2 sodas and breakfast was missing the sides of potatoes. We went to the lounge for sushi one night, and that was outstanding! The bar service in the lounge was excellent as well. A shining spot of our trip was the staff. Everyone we encountered was wonderful and really friendly. We were sent a bottle of champagne after they learned it was our honeymoon! It's unfortunate we didn't have the best experience here, but I can see why the resort has many great reviews.

  

• briankW8221FY

  22 septiembre 2020
  Dirty Dancing Covid Style

  This was our first but not last time here. Great self contained classic resort on Lake Champlain. Check in was easy and efficient as was as all the Covid adjustments they made. Felt Covid resistant the whole 3 night stay. Called for a golf cart ride for all three dinners at the Red Mill and walked home. Had awesome service from Chris the bartender and Nash the server. Menu was varied enough for us. Had an unbelievable cottage basically on supports right over the water. Yeah, it is old, 86 years I think our cabin was. You don't stay here if your are afraid of the woods or expect the Four Seasons, they are cabins. They start you with a supply of firewood, if you run out just dial 1 and they'll deliver more. Everything on property is walkable including golf which we did one day. They tell us that the course is being maintained by locals during the pandemic. We couldn't tell the difference. Course is flat, wide, and longish, especially with the wind off of Button Bay. Good deal for $25. Only negative for us is that they allow dogs, I have nothing against dogs, it's the owners. There was dog sh$@ everywhere.

  

• Joie A

  26 septiembre 2020
  Perfect place for families

  We've gone there for years, starting with my kid's great-grandmother, when Dorothy Draper first decorated it. It is a bit of Dirty Dancing, WASP style. I love the fact that you still have to dress up for dinner ~ men wear jackets and ties, etc. Also, by some miracle, someone in our family always wins on Bingo night. B.T.W., our family calls the place Bacon Harbor because of the endless and perfectly cooked bacon at breakfast. And, then there is lobster night, the best night of the week!

  

• safinns

  10 enero 2021
  Perfect family vacation - so much to do!

  Basin Harbor is an amazing place - there are activities for all- swimming, boating, golf, hiking, endless biking and walks - can be as strenuous or relaxing as you choose-- there is no competition at Basin Harbor! Time for families to do there own thing and then come together for amazing dinners. Laughter is all around. Just bring a book and watch the lake go by or gear up for a workout- your choice! The staff is wonderful and available to make sure everything is great.