Best Western Regency Inn

Comentarios destacados

• barscoinc

  16 junio 2020
  Bright, clean, efficient

  Front desk staff was very helpful in getting us the kind of room we needed to conform to my veteran husband's needs - the rates were reasonable, the room was very clean and everyone was friendly. Couldn't ask for better service and amenities, welcome in these difficult times. Thanks!

  

• F2718DOchristys

  27 julio 2020
  nice stay

  due to no fault of their own we were unable to use the pool or hot tub (covid) but we stayed in the jacuzzi room and it worked very good. the room was clean and the staff was all very polite nice and helpful. i liked the patio area even though we did not use it. It was a nice addition. AND having a smoking room was the biggest plus

  

• saleen0960169

  17 enero 2021
  Poor upkeep of rooms

  Water didnt stay hot very long in the jacuzzi and bath(used different times), room was non smoking but found ashes on the floor and a fake nail, smoke detector was hanging off the ceiling by one wire, jacuzzi could use a curtain or something around it since it was pretty well in front of the window, heating could be better in the bathroom because even with heat on high it still didnt heat up the bathroom, rooms could be a lot cleaner for price paid.

  

• Loyalfoote

  31 enero 2021
  Poor service

  I was in town for a funeral and management would only allow a hr or 2 before check in for early check in otherwise would charge. My car slid in parking lot and went over curb had to get unstuck next day due to lack of salting and parking lot was icy. Got car unstuck next day and asked if I could receive a late check out and was told check out at 11 I must check out or i would be charged additional fees. To know my car was stuck due to the lack of salting parking lot and not allowing me to get a shower after I had gotten my car unstuck was one thing I've never had a place say no I'll be charged. Poor management and on there end.

  

• jamibbd

  05 febrero 2021
  Horrible

  I absolutely love best Western I always choose best Western wherever I go I will even drive out of my way just to get a best western. This is my third time staying at this best Western the first time we stayed they demanded $100 cash deposit I have never in my life had to give a deposit at a best Western when I asked for a receipt for the deposit I was told no and I was insured that it was all on camera so it was OK. The second time I stayed at the best Western I arrived to find my room has been rented to someone else and I was told they mustve reserved it first but if that was true then it shouldnt have been available online they did put us in a different room and made it right. Third time and probably the last time that I will stay here we arrived the room smelled like old wet dog the lights in the bathroom area and sink area didnt work had to wait for someone to come fix them. Wasnt offered express check out as a gold member due to the fact of having to give $100 deposit. They tried to charge me $50 for a towel because when I dried my hair it got a little bit of hair dye on it when I refuse to pay the $50 they charged me $20 for a towel and still no receipt to show what I paid