Brook

Comentarios destacados

• m0untainandlakes

  14 septiembre 2017
  Good location for early morning bus to Huangshan

  I chose this hotel for the sole reason that it is within 5 min walking distance to Hangzhou West Bus Station, where I wanted to catch the early morning 8am long distance bus to Mt. Huangshan. I didn't have to worry about not being able to get a taxi during peak hours. Foreigners like us typically have difficulty crossing roads in china as there's no pedestrian traffic lights. But there's no such problem staying at Brook Hotel. Walking from the hotel to Hangzhou West Bus Station is easy - there is an underpass with escalators to cross the main road. The choice of hotel worked for my purpose. However, the standard rooms and toilet are quite cramped and a little run down. My room was full of cigarette smoke. The toilet was quite old.

  

• 389aslamk

  04 mayo 2018
  Good hotel, useful breakfast, far from Westlake

  Taxi driver confused about address. The hotel staff is very helpful, but their English is very poor. All hotel staff must learn English in China. Room has window. Entry to the hotel is from back side. Nearby is a big botanical park. I will stay here again for the price, which is a good offer, when I visit Hangzhou for two nights.

  

• Alex M

  28 mayo 2018
  Horrible

  Just in summary: - Smell of raw sewage/toilet in room -Smell of old food/mold in lift -Food area located near what looks like dirty old cellar -Wifi did not work -Check in took 25 minutes at least -Rising damp in room -Power plugs did not work The worst thing was the overall lack of hygene and the smell. It was at times unbearable. I have no ill will towards the owners or operators, however I hope that they can rectify this soon as it is not adequate accomodation, even for the cheap price.

  

• Happy_travellersHS

  28 junio 2018
  Very tired hotel

  There is very little to recommend this hotel being so close to Xixi Wetlands is really about it The rooms are tired though nicely laid out. Staff disinterested The included Breakfast not great - the breakfast room is dark and located in the hotel's underground carpark. If you are staying you would be better off buying breakfast from the small restaurant next door, stuffed savoury pancakes or a wonton soup.

  

• attorney07

  12 julio 2019
  Tired facility but nice staff

  Our group of 8 American teachers stayed here for 2 weeks while teaching at a nearby school. The hotel met all of our needs. We had AC in a hot summer, decent showers and Western beds. The floor in my room was damaged by water and the bug mirror over the sink was missing and all I had was a small round mirror. One of the small mirrors over the bed was covered by a piece of stryofoam so the room has seen better days. There was a faint smell of cigarette smoke. And the hallways had a strange smell at times. The location was great in some ways. An outlet mall is literally outside the back door. Great places to eat and walk or run in the XiXi Wetlands. Only downside is that there is no metro stop nearby. The staff only spoke Chinese but was unfailingly kind and helped us in any way they could. It is not the biggest quality hotel by American standards and I suspect average by Chinese standards.