Clark Imperial Hotel

Comentarios destacados

• princessbieber

  12 julio 2018
  FIRST VISIT

  I booked 1 deluxe room for only 1 night. The room is nice and clean. with complimentary 2 bottle water. But the set up of their towel is not complete, only Big 2 towels. I request face towel and bathmat, but they give me only bathmat. the receptionist said is not required to give face towel to the small room, only big rooms. if ever they give me, they will charge me. But the room is nice. but, I don't like the receptionist attitude.

  

• kenonolan

  24 septiembre 2018
  overcharge for breakfast

  i stayed in the imperial hotel for a few days last week . the hotel was full on monday so i had to check out for one night and came back today tuesday the 25 0f september . i had breakfast every day which cost 100 peso . on my arrival back to the hotel today i asked if i could have breakfast at that rate . the reception directed me to the dining room and i had the breakfast . i was shocked when they presented with the bill . it was 100% more expensive which i was not happy about paying for exactly the same breakfast but for 200 peso . this should have been explained to me before i had the beakfast so this is a training issue for staff

  

• canaima2018

  24 octubre 2018
  Most disgusting hotel

  Worst experience ever and I travel a lot for business. The first day I checked in 12" by 24" ceramic tiles fell off the bathroom walls hitting me in the head and shoulder. i checked the other tiles on the wall 5 to 6 tiles were loose just sitting there to fall at slightest vibration. This meant that these walls had not been cleaned in a long long time or the cleaning crew would have known these were loose. Was moved to another room. The bed sheets were white 10years ago. Now they were stained and disgusting. Bed was a lumpy spring bed. then to top it off the aircon was basically a fan no coolant. The next day they offered to move me again, Sorry but enough is enough moved to another hotel instead. They then refused to refund the remaining time i had booked to stay there. That should have been my first clue when they charged upfront for the 25 days i was booked to stay there. DO NOT BOOK THIS HOTEL EVER.

  

• m_g_p111

  27 diciembre 2018
  '' Very confuse place ''

  Lodge in December 24 , for two day stay in room 302 very confuse place...false advertise in meniu and transportation , no '' HOT WATER '' After the first night the front desk receptionist told me that I have to pay 500 pesos for stain on the sheet's bed ..I explain that was imposibil that i stain the sheet's. the house kipper bring the sheet's down and the quest from room 602 that was in the lobby recognized and accepted that was the sheet's from he's room..what ugly situation to be in front of many other guests,

  

• seeker2020

  12 junio 2019
  A good hotel located near many facilities

  It is a good hotel located one road behind perimeter street. Pros 1) Walking distance to mini market, jipney station, wet market and food stalls. 2) The entertainment centre is within walking distance. 3) The front desk personnel are very friendly and helpful. 4) Rooms are clean. The room comes with complimentary water, kettle and simple bathroom utilities. 5) Breakfast is simple. Cons 1) The aircon was noisy. However, the housekeeping team quickly changed my room without much fuss. 2) Not many varieties for breakfast. It takes a while to be served (as they cook it fresh 3) The details of visiting guests were not recorded. Perhaps it would be good for the reception to take the details and call the room once the guests leave. 4) The hotel is located on one road behind perimeter street. Felt a bit uncomfortable when walking back late at night to the hotel. 5) Not much TV programme screened Overall, good hotel. Will stay there again.