Doris Spa

Comentarios destacados

• savvyreviewsreader

  30 octubre 2016
  Good hotel

  Stayed with my wife for a night Was a bit apprehended by the negative reviews however I was given an upgrade to Deluxe room..very spacious and not lacking at all...Big TV, big beds Swimming pool and spa area fantastic Food very good Staff obliging Bear in mind we went in the off aason so the hotel was virtually empty Bar prices cheaper than in neighbouring hotels Only minuses are: Quality of cleaning average Short staffed Still would recommend it

  

• moli8322

  20 agosto 2017
  Awful place

  Arrived on Thursday . Asked male member of staff in reception how to access car park( as per advert info) . We were told that we can leave car on the car park for an extra charge of 20 pln per day. Few hours after asked another receptionist about Spa treatments and if we entitled to any. Member of staff laughed and her answer was: I am suprised you managed to book half board stay via booking.com ...Until we left on Monday no room cleaning, no fresh towels, no toilet paper. Asked for 2 clean towels in the Spa reception , member of staff refused. Asked again in the hotel reception just to be send back to the spa reception. This time extremely unhappy receptionist gave us 2 Small Face towels! Nice swimming pools, but would not recommend for people who want to relax. Family hotel etc children using jacuzzi as a paddling pool. Rooms missing essentials like kettle or iron. Asked for iron in reception unfortunately only 1 available for the entire hotel and was booked until next day morning( iron waiting list...) not very pleasant view From our balcony.Would recommend looking at all the hotels surrounding this one before booking. It was our honeymoon and was disappointed with our stay especially for the price we paid! Being polish I expected traditional polish style hotel but didn't find that in this hotel! Would avoid to save disappointment!

  

• Anja A

  05 septiembre 2017
  Disgusting!!!

  I have booked this hotel as a treat on our wedding and honey moon. The result? The state of the room literally made me cry; rather than relaxing I was crying my eyes out sitting on the bed. Travelling all over Europe with my partner, this was the worst hospitality experience we ever had. It was nothing than disappointment. I do work in hospitality resort myself and what I experienced in Doris is outrageous, unacceptable, and absolutely disgusting. The attitude of the staff was terrible; had a feeling like I was disturbing them doing nothing. Walked into deserted front desk and long blonde haired girl was not even bothered to say hello; with a bored posture, looking into her computer screen she made me wait for her for 5 min till she said a word to me. Room on arrival was not even cleaned properly- small pieces of glass on the floor, dirty net curtain, childrens hand marks on TV, black grouting under the shower, cracked bathroom basin, missing light bulbs on the main light, grass growing among tiles at the balcony, other people hair on the bathroom walls, no hot drinks facilities, wet patches on the celling and paint flaking down on the coffee table and floor. When reported to the reception I was told that I will have to wait till next day afternoon to have my room cleaned because now other rooms have priority to be cleaned. At some point I got a feeling that somebody made us a joke, because it was completely unreal. Even toilette paper was rationed at reception just like on a school camp. We had our wedding guests booked in for this place as well, but we felt terribly embarrassed to bring them here. We ended up finding them last moment offer in other hotel that costed us extra money. Instead of enjoying ourselves 2 days before our wedding we ended being stressed to limits. Please avoid this hotel with all your sources. It is nothing like the pictures on the website. Everything in this place is on the budget including food on the breakfast and corridor lighting. At the end we spent our wedding night in other hotel as well. Beware!!!- Polish hotels do not process any refunds!!! Rude enough was sending me later on a survey about my stay

  

• igusiam2018

  09 septiembre 2018
  Average hotel

  Positive side of the hotel: swimming pool, massages at SPA, saunas, excellent room with beds, billard, cafe, near to beach Negative: FOOD- many old or poorly made food cleaning service! Awful coffee, breaking constantly coffee machine! With all respect to others- but why Russian colleagues working in Poland dont adjust to Polish standards and use too often Russian language against Polish or English?

  

• perpar

  24 octubre 2017
  A good option but...

  We spent a long weekend from Thursday to Sunday . First of all I have to say the bedroom was wonderful , very big , wide, a lot of place to keep our things : wardrobes and drawers. Good decoration and very comfortable . The same as for the bathroom : wide, clean and beautiful. With all that, a big balcony . Well located. The amazing Baltic see just across the street: 2 minutes on foot. The buffet was allright with variety but no fresh fruit at all, that we missed. Another but is that on Sat and Sun due to the bigger amount of customers , there were some deficiency: at some moment no milk, glasses or coffee, what makes you wait for a while . The waiters were working hard but I guess the manager in charge of the buffet was not at his best. And the biggest BUT for me was the unfriendly and unkind staff . All of them except a young man who was really polite and nice . But as for the reception desk personal and the spa people: very rude , specially the girls at the reception . I repeat except the young man who was at all moment helpful and very polite, the rest a big 0! Maybe a small course to the staff how to treat with tourists / customers and how easy it is to be polite and show some smile from Time to time could be a good idea . The manager of the hotel should think of it.