Fersal Manila

Comentarios destacados

• Melvyn F

  05 noviembre 2018
  Ferzal Manila - Home away from Home

  Ferzal Hotel Manila is always on my top list whenever I think of heading to Manila. The staff are amazing they are sensitive to the needs of their guests. Spacious rooms and very good housekeeping. Breakfast is superb as well....highly recommended.

  

• moscow2020

  07 febrero 2019
  Restaurant Good Place to Hang Out

  The restaurant in this budget hotel is a good place to hang out and have conversation because of its chic and modest interior. I spent reading here before the family had a dinner of the usual Filipino fare. The waiter is also very helpful and was serving us well with our orders and requests. One thing that the restaurant has to work on is for credit card payment. Since we did not bring that big amount of cash, we still had to go to the nearest ATM to withdraw. So, maybe, they can work on this for the customers' convenience.

  

• Leni-Nonoy L

  11 febrero 2019
  inconsiderate lady in the front desk...

  i was a bit disappointed with the way we were treated with the front desk lady because we were not allowed to check in at 11:00 noon since the check in time was supposedly 2:00pm. Maybe I just expected so much that she would have been considerate enough to us and would allow us for early check-in. She told us to pay additional P1,000 if we check in early...we arrived at the hotel around 11:00 noon straight from the airport wherein, we traveled from ozamiz city for an early flight. The front desk lady just let us stay in the sofa for 3 hours, we were tired and sleepy. The room was already available even before lunch time. This was our 2nd time with the hotel...but i felt disappointed the way they treat their guests.. .maybe its time to look for another hotel who could be more considerate to allow for early check in especially to guests coming from far places....

  

• jomerito

  06 mayo 2019
  Late check in is terrible and bad resto

  We notify our booking that we will arrive late to check in. Once weve arrive around 10pm, the guard help us to our bags and go to the front desk and wait for 5min to open their booking system. We just got surprised that our room is not yet prepared and one thing got irritated me is the front desk staff dont know if theres still rooms available but we booked the hotel 2days prior. We booked a One Queen room and only available left is a two double bed room. We have no choice just to get the last room left and the ac is not working properly and need to call a staff to fix it. Also requested to get an wake up call but no one call us and woke up about 10am late. We went downstairs and complain about what happened since last night. The front desk on duty by morning i think is an intern yet but they told us wait for someone who will assist to our issue. Another thing what happened since we woke up late and our free breakfast is until 10am only i remember and the biggest upset is we just requested for late check out since for the inconvenience we need to fix our stuff (woke up late), a random staff surprised us to open the door without having knocking down and he used master key and the staff told its check out time. I replied and said that they didnt inform their staff and surprisingly will open the door getting out our privacy? Old hotel and bad service, I will not stay at this property again even for short night sleep

  

• stivmoore

  11 febrero 2020
  Staycation at Fersal

  Customer service was excellent and I had to commend the Manager and receptionist for being so warm and friendly. This is highly recommended if youre looking for a decent hotel room at an affordable price within the vicinity of the University belt. My only concern is for them to give more space for their restrooms because the space is little bit tight. I also love the menu for breakfast.