Galicja

Comentarios destacados

• Cristian P

  22 febrero 2017
  excelente

  Este hotel se situado cerca de minas de sal mas famoso de Polonia los habitaciones ,muy limpios y amplios desayuno muy bueno ademas tiene la typica cocina polaca muy economico personal ecstraordynario no hay problemas de comunicacion hablan bastante idiomas recomiendo

  

• mercedesDF

  09 enero 2019
  Bonito hotel, aunque cuartos oscuros y muy poco espacio entre camas

  El hotel es muy bonito por fuera. El desayuno exquisito, muy variado y completo y el café, excelente. El problema son los cuartos que están muy estrechos y los dobles, con dos camas individuales, casi sin espacio para el confort de quien los ocupa. Por otra parte, el restaurante es impresionante, comida polaca e italiana de excelente calidad.

  

• Victoria S

  05 octubre 2019
  Worst hotel experience I've ever had

  Please, please,please do your research before choosing to stay at this hotel. I bought this as a birthday present. Everything was going so well until we arrived at the hotel for them to tell us they dont have our booking reference. We showed them the email. The receptionist phoned her manager to have her screaming down the phone were fully booked.we had our reference so phoned the holiday company in which we booked. The holiday company had our holiday booked and live. It took another 5 phone calls to the manager screaming down the phone to find the reference. However, they were fully booked leaving us stranded in poland. The holiday company told the hotel it wasn't acceptable to leave us like this and they had to find us another hotel. They wanted us to stay in two separate hotels and not with each other. The love holiday rep had to argue on the phone with the receptionist to find is somewhere to stay. They eventually found some where for us to stay after an hour of arguing and crying to the receptionist who wasn't helpful at all. They never paid for our transport to the other hotel and again left us stranded in the hotel and wouldn't help us. I have travelled to many countries and stayed in top 5* hotels to 1* hotels. But I can honestly tell you. This is the worst hotel I've ever been to. They sent us to a hotel with bugs in the room, blood on the walls. We will be requesting a full refund, the manager has no sympathy and a formal complaint is being raised with their supplier, the manager needs training in customer services.

  

• natty-bruhn

  14 octubre 2019
  Absolutely fantastic feed

  My hubby and I went here 3 times for a feed, once for breakfast and twice for dinner and we cant complain we had a fantastic feed - highly rate it.... and on the 3rd time we ordered the chefs special and it was absolutely phenomenal.... you wont be disappointed at all...

  

• mlv00

  10 diciembre 2019
  Just ok

  We were due to stay here for three nights but ended up only staying for one night and then booking somewhere in Krakow Old Town area. The hotel is just ok nothing more, nothing less. Its ideal for the salt mine and if it wasn't for the poor public transport then probably ok for travelling into Krakow town. The breakfast was poor so I'd look at somewhere else to eat although you'd struggle to find somewhere as it's a small place. One word of advice to the hotel would be to make sure your front of house knows about public transport links as he let us down badly with not knowing the trains weren't running correctly, bearing in mind the station is just 5 minutes away and a key link to Krakow he should of known or at least offered to find out when we told him there were problems. Agree this is a three star hotel.