Garden Hotel

Comentarios destacados

• abdullahhamza

  23 octubre 2019
  fantastic and not far from the central area

  I read about the hotel and how nice and kind the staff r < but when I stayed there I will say they r more than nice and kind , they r great , friendly , helpful .. the room is clean wide with good view . the breakfast is rich , full of everything u like in breakfast

  

• doronh387

  06 noviembre 2019
  Unexpected pleasant surprise

  I was staying at Bishkek Garden Hotel for 5 nights and tough I am so sure and confident in writing that this hotel is a defnet unexpected pleasant surprise ! Perfect value for money ! The hotel is supremely clean (the rooms in particular) and it seems like, that the team is anxious to fulfill any request you may raise. Thank you Bishkek Garden Hotel staff, writing here these words is the at least I can do in order to express and convey my appreciation.

  

• mars_atlas

  29 diciembre 2019
  Comfy and centrally located

  Stayed one night. Rooms has all standard amenities. Breakfast selection is excellent. Service is 9/10 Very cosy hotel. Room was overlooking the wall of another block. Staff is polite and pleasant. Will come back

  

• bekar2019

  12 octubre 2020
  Unprofessional Staff

  I have stayed in your hotel many times, and brought many of my guests from other countries and suggest your hotel to many people, and when i had a guest or my friends staying there had their visitors there was never any problem, so what i would like to tell is that on my last day in bishkek i have decided to stay in my favorite hotel and invite some of my friends, so when they came the guy at the reception didnt let them come in but after i called he asked for their PS copy and informed us he needs because there is someone from police at the reception waiting and checking the age of the people who is checking in, this kind of situation can happen only in KG so i told okay thank you, so when they came upstairs the guys at the reception didnt even tell me anything about visitors policy or about extra charge, at the check out girl by the name if remember correct Altynai (i check out from A404 on 6/10/20) informed me that i have to pay 1600 som for extra person i asked her what she told me that for extra person, and my extra person came around 2 Am and left around 7 or 8 if im not wrong, however the way how she was explaining to me was really rode and she was arguing with me like with his friends, and i asked how many stars the hotel i think you should not argu with your customer like this for what she told me everywhere is like this i asked if she knows the global hotel standards, for what she answered in turkey not allowed even one hour to stay for visitors, then i stop arguing with her and i payed for extra person 1600 som when i was about to leave she told me i have to pay also for my drinks which i paid last night, i asked her to give me the check with my signature but she find the check and there is no signature, and she was actually insisting for me to pay that amount so if she knows the all the standards, she needs to know also that every single hotel around the world take deposit before letting the customers to sign the bill since i know that and i didnt leave any deposit i have paid all my orders directly by cash, what i would like to say dear Garden hotel managers or leaders who will read this message kindly train your team to deal with customers properly and before charging or insisting to pay something let them first properly inform the customer before, and if she is that much skilled or smart person she needs to learn how to speak with customers, if front of her Kyrgyz nationality doesn't mean that this person stayed only in hotels in Turkey or if she worked there doesn't mean that everywhere same procedures.

  

• HusniTawil

  09 marzo 2021
  Convenient stay

  The staff was helpful and friendly. It has a supermarket just across the street and few restaurants available nearby the hotel. Few minutes away to the city center and very convenient of using the taxi app, Yandex.