Grand Mercure Shenzhen Oriental Ginza

Comentarios destacados

• eld20142014

  23 noviembre 2014
  busquen otro hotel en Shenzhen

  he estado del 18 al 22 de noviembre de 2014. Las instalaciones están muy viejas, necesitan actualización urgente, el desayuno del buffet de mala calidad y caro, internet no funciona nada bien, el servicio muy mejorable.Los ascensores tardan mucho. EN definitiva, seguro que por el precio que pagué, se encuentran hoteles mucho mejores.

  

• juanma_badayork

  06 febrero 2015
  Hotel correcto!!! Nada a destacar!!!

  Hotel con habitaciones muy amplias. Personal atento aunque lentos y pocos hablan inglés. Si coincides con grupos en el hotel, el pillar el ascensor puede ser una auténtica odisea. Desayuno Buffet es correcto sin destacar nada. La fruta es excesivamente insulsa. De la ubicación no puedo aportar información.

  

• ehoscar

  10 abril 2019
  Comodo pero necesita renovarse

  Es un buen hotel, cómodo con un buen desayuno, pero ya deberían de modernizar las habitaciones y dejar de usar alfombras de los años 90 que huelen a humedad, el servicio es bueno y la limpieza en general es muy buena.

  

• mfeliu2018

  15 julio 2019
  Hotel muy antiguo!!

  Gran decepción por tratarse de un Grand Mercure. Le hace falta YA . Las habitaciones con moquetas viejas, gastados, sin conexiones accesibles y con banera y wc super Anticuados. Solo 2 ascensores para las habitaciones de los pisos por encima del 22 con largas esperas

  

• HYSZ2020

  08 octubre 2020
  Nice Location

  I have been staying in different Sofitel hotels in Mainland for more than 100 nights in 2019, the Accor brand and hotel location are always my crucial concerns. This is the first time for me to visit Shenzhen Accor because of meetings and functions in SZ those few days. I just need an executive lounge for me to stay and work a bit in between different meetings and functions, that's why I checked with Accor customer care beforehand and the reply was positive. Hence, I don't bother checking other hotel brands and go straight with this Accor Hotel. During checking-in at the reception, the lady's reply on my lounge benefits really shocked me. I can't go that executive lounge even though I am a diamond member, that is for someone else. If I have to go to the lounge, then I have to pay. On the other hand, the happy hours session will be provided at the 1/F café but not at the executive lounge, and I visited on the first day at around 6pm. I was so embarrassed because the staff at the 1/F café told me that I am ONLY allowed to eat certain types of food at 1/F café but not all during this complimentary happy hours session. I didn't expect any happiness during this happy hour so I just left. In short, the hotel property is pretty old but that's not my main concern. I just need a lounge for me to have a coffee or tea and relax a bit in between meetings, a very normal request for me in other Accor hotels indeed. I felt a bit disappointed for being a diamond member this time. Last but not least, I happened to see a lady pull down her mask when working around at breakfast time. I thought they were supposed to put on mask properly when serving guests.