Holiday Inn Big Rapids

Comentarios destacados

• chriscddo

  21 julio 2019
  Nice place

  The place is clean and friendly. I wouldnt recommend adding breakfast for a buck if going with a family. We received a $20 voucher max per room ( for 2 people and we had four). Most meals were $9.95. Maybe I misunderstood. They took off the top two meals and we paid $15 for my other two daughters meals.

  

• Mike R

  17 agosto 2019
  Great service, Great stay

  We rolled into this location at nearly 2am and were met quickly by a pleasant lady (Bridget). Bridget is an outstanding example for the staff at this location, she was personable, outgoing & went above & beyond to accommodate two weary travelers. Our room was on the 4th floor and the bedding was very comfortable & the pillows were great. We slept in without any outside disruption or noises. The bathroom in the the room was well appointed, however its lighting was a bit dim for my taste. Also one thing I prefer for a bathroom is its own ventilation fan which wasnt the case for this room. Regardless, our stay was great and the staff were also. Highly recommend this location!

  

• davyd83

  04 noviembre 2019
  Met Expectations

  This is a solid hotel for its price point. The rooms are near and clean, the property, a little worn but well kept. The staff is the biggest plus here. It was a very busy weekend for them and they kept smiles on their faces and held positive attitudes throughout!

  

• Lateshow9

  09 septiembre 2020
  Not serious about cleanliness in the age of Covid

  This place has signs all over the interior and exterior talking about how clean and safe it is. Okay, then why did both housekeepers cleaning our 4th floor when we walked in not have masks on? They didnt even possess masks, so its not like they forgot to pull them up. My wife made a comment to one of them and was ignored. We then told the lady at the front desk and she replied, Oh, Im not sure what the policy is for housekeeping and masks. They may not have to wear them. Its a state mandate. Even if it werent, housekeepers should not be cleaning rooms without them. The whole place is very dated, run down, and should be skipped. Im saying this as an Elite Holiday Inn member.

  

• MarciMJ

  23 octubre 2020
  Average

  I travel a lot for work so I am in hotels 2-3 times a week. This property was decent, but does not seem to be upgraded lately. The hotel bedroom seemed a little dated with older carpeting and curtains, but the bathroom seems like it has been updated within the last year. Limited electric outlets (only 1 in bathroom) and no USB ports. Has a restaurant with good drink prices, but typical bar food. Checking in process took longer than normal here.