Holiday Inn Norwich

Comentarios destacados

• JohnJampot

  04 septiembre 2020
  Broken window, no air con - Go to the other one

  Rooms are in a poor state, First room window did not open or close, second room had paper thin windows, so no sleep due to noise. The aircon didn't work. Family rooms, should not be called family if they are that small. Stay down the road at Carow road.

  

• lesleynottingham1

  05 septiembre 2020
  good value but needs some work

  Very accommodating with rooms as we needed a regular, family and disabled and they put us all near to each other. Considering COVID the stay in general was OK but breakfast was shocking. Waiting over 5 minutes to be seating just staff running past us. They eventually bought a plate of teabags/coffee and a pot of water enough for two cups for 5 people. Must have been another 10 mins before we could get more water. Went for Cerals -no bowls had to ask and wait again. Then went for toast - no bread had to ask and stand and wait again at the toaster. There was a tray for waters and fruit juice again these ran out. My husband asked one waitress for water and she said i am busy! One waitress dark hair was lovely and helped us but the whole thing really was a nighmare. If they just employed one more person to stock everything up and walk round with water for tea and coffee it would be a completely different experience.

  

• Anna H

  06 septiembre 2020
  Bleak!

  2 nights was more than enough! The hotel was tired and soulless and although set in large grounds there was not a plant or bench in sight. Dinner was awful and tasteless in a depressing area. We won't be returning.

  

• 755alexanderh

  31 octubre 2020
  Incredible service

  Exceptional experience. We went for a half term mini break with our three year old. The service was amazing and our little boy was utterly charmed by Darren, who was just so friendly. Carla at breakfast was also lovely and so kind. Room was very clean, and food great value. All staff were well on top of the covid situation and we couldnt have been better looked after. Top notch.

  

• LoobyLou050

  17 diciembre 2020
  Enjoyable stay

  Comfortable, clean room. Good breakfast. Staff very courteous and pleasant on the whole, especially the restaurant staff at breakfast and the housekeeping staff. We stayed in an executive room which had everything we needed for a comfortable 3 night stay, including a fridge. Snacks and drinks are delivered to your room and ordered through scanning the QR code on the card which is unique to your room. Hot snacks and drinks arrived at our room within 10 minutes of ordering. Parking is included in the room rate and there is ample car parking. Taxi into town cost about £10.