Humboldt Redwood Inn

Comentarios destacados

• Yury D

  11 septiembre 2017
  Be careful with bookings in this hotel

  The motel is located around the gas station, which was fine with us. What was not fine - is that the motel could cancel your booking in any time. When we arrived in the middle of the night and showed the staff our reservation for the room they told us that all the rooms were taken (even though we've booked the room like two month before our visit) and if we've wanted to have a solid reservation, we should have booked the room on the motel site and not through other third party services. The staff was rude and was not interested in our problem at all. So, we were left without the room in the middle of the night with no vacant rooms in the nearby hotels.

  

• CarylAnnn

  20 septiembre 2017
  Beyond Disappointing ~ One of the Worst

  This was one of the WORST places I have ever been in....there isn't enough space to write about all the negative details.... Just off the Top of the list is that it is Dirty and Ragged ( curtains torn and falling off) Very obvious thick dirt and dust all around the edges of the room and in the window and dirty door handles (ICK) Outlets did not work except in the bathroom area. No paper or pens or information in the room. Miscommunication with office help and owner. Missing things in the room amenities No lamps ~ just overhead spotlights in a couple of places. I had booked (and later confirmed) 2 nights. Was awoken the next morning with loud banging and hollering that I HAD TO GET OUT because they had me for only one night. The girl ARGUED with me and forced me to come to the office in my pajamas with my credit card ~ I called Hotels.com and spoke with someone. They were not concerned ~ ended up offering a credit for my "troubles" ~ I just packed up and moved out at noon....no shower no nothing ! The whole place is not up to standard in anyone's book ! Side note ~ there was Only ONE (old nasty) Hair Dryer for the entire complex ! You have to "request" it and wait your turn !! Ridiculous ! The young girl I spoke with told me she has "owned" the complex for 15 years ~ Shame on Her for being so Lax. She told me I should LEAVE if I was not "happy" I Left Immediately !

  

• joejac123

  22 octubre 2019
  Misleading

  We were expecting to be in the redwoods in the hotel. Pictures were misleading. It is an old holiday inn which showed its age. They advertised a lumberjack breakfast which it was far from it. The dog park is primarily rock. Disappointed.

  

• TrailBlazer733655

  10 junio 2020
  Gross!!!

  If I could give this a -100 I would. Unfortunately we listened to a family member who suggested this location because they know each other. We also Didnt want to have to drive all the way to Eureka since our family was in Fortuna. Our family member called this location and asked if we can rent a room even though online availability was not possible and asked if we can have our two cats in the room we were told sure $80 Which apparently normally the rooms are $100. Money was definitely not the issue but convenience was. When we arrive to the hotel we waited a few minutes their kid said the owner was in the bathroom as soon as we got there he handed us a key to a room that was not made up he said his wife didnt do her job and then handed us the master key and told us to go look for a room finally he gave us a different room number he had an errand to run with apparently A local druggie. We didnt even give them any other info or Payment he told us we could pay the next day. We didnt really want the responsibility of holding onto the master key so we waited for him to come back about 15 minutes later and gave him the key and he made a key to our room. We left for the day and left our cats there and arrived back around 11:30 PM my husband couldnt get the door to open so we assumed that maybe the keys werent working properly I was walking back to the front office when I was greeted by his wife and told that I need to pay now. I told her no problem but we were told that we could pay the next morning she finally agreed that she would wait but it had to be cash because their credit card machine was not working. Throughout the night people were yelling the TV is broken I had no remote I had no towels for a shower there was no hand soap no soap and the bed was gross I slept on top of the blankets with my clothes on and covered my hair with that shirt in case there was lice. It was too late to drive anywhere else. I think next time Id feel safer in my car. It was just a horrible experience and yes I told Pree about the experience she seemed uninterested. JUST DONT DO IT!

  

• miboth

  26 agosto 2018
  Really a 3.5

  Driving up from LA and wanting to visit the redwoods the following day I made the decision to stay in Fortuna and at the Redwood Inn in particular. I think the price they charge would not be acceptable in a more popular location but since there are limited cities and hotels in this area of northern California I can see why it is justified. With that being said I was slightly disappointed with my room. On the plus side it was quite large. I do have some minor criticisms and that is why I gave it an average rating. When I go to my room I almost always have to write something down at night. Is it too much to ask that there is some paper and a pencil or pen to use so I don't have to bring them up from my car? I also like to listen to music before I fall asleep. Why can't they buy a cheap radio/clock for each room? Even the cheap chains usually have one. The breakfast was acceptable and in a large room. The employees I encountered were very pleasant and professional. Just know that at this price you are paying for convenience and location and not luxury and I think you will be satisfied.