Makani Beach House 333

Comentarios destacados

• carlis_spe

  15 octubre 2017
  Pauperrimo

  Lo unico bueno fue el dto que era bonito. La reserva decia que tenia pileta, no la tenia. Decia que daban bicicletas gratis, estaban rotas y oxidadas. Nadie nunca en la oficina para hacer reclamos o pedir algo. Nos vinieron a limpiar la habitacion 1 vez en siete dias y ni las sabanas cambiaron. Un asco! Y vinieron despues de dos mails que mande reclamando Huce el reclamo de todo porque encima me cobraron el fee del resort... que resort?!!!! Ni pileta tenian. El manager contesto que no podia hacer nada que si queria me ppdia buscar otro alojamiento... impresentable. El supuesto wifi gratis funcionanba cuando queria y una señal pobrisima... La verdad que una estafa Enviado desde mi iPhone

  

• Travelgenie220

  04 marzo 2019
  Sparse

  The unit I rented was clean and close to the beach. But if youre looking for cozy, this isnt it. Amenities can go a long way in making a visitor feel comfortable. There wasnt enough toilet paper, or towels. They were supplied when I called . No washcloths or pots in the kitchen. No line to hang a wet bathing suit. There was a funky smell in the bedroom. The windows do not appear to open. The color and decor in the unit was sparse, drab, mismatched and cold. On the site where I booked, it said there was a pool. No pool here. Had to ask around where it was. Btw, Its around the corner at Casa Mint. Relieved Im only staying 2 nights.

  

• stirlinghouse

  20 marzo 2019
  Digicode from Hell, zero customer service

  I am starting this review off by stating that customer service is paramount. The experience at Casa Coral/Coral Reef was totally unnacceptable. I made a reservation months in advance, in preparation of a family cruise. The place sounded great, and near the beach as well as near the cruise port. . We got to the inn easily from the airport to find out there is no office, or lobby. There was no employee of the inn anywhere. Apparently, we were supposed to have received an email with check-in information. We did not receive anything, other than the automated confirmation from the booking site. The other guests could not have been nicer, and one of them said that they had a problem checking in as well. It is supposed to be easy, with a digicode and a room number and you check yourself in. There was supposed to have been an email sent with this information. We were never sent one. We called the main number and it went to voice mail, and the mailbox was full. The other guest told us he also had never received his confirmation either. He said the cleaning woman had helped him, so he gave us her number. I called her, and she knew my name, so ...they obviously dropped the ball, and neglected to send us the hotel confirmation letter. I was on the phone for over two hours in the dark (it is VERY dimly lit in the courtyard) with a booking agent from the booking site ... dot yeah. they were able to get us into a place that did have a lobby, and great customer service. The booking company cancelled our stay at Casa Coral...bizarre they go by two names!? To this day, there has never been a call, an apology..;.nothing, which is really what this place deserves as a review...zero. It may be nice, and it may be near the beach, but if you cannot check in, it is worthless.

  

• bishopv

  07 febrero 2021
  Room was infested with roaches

  Checked into room 3 and things seemed to be fine. I went into the bedroom and later came back out to the kitchen. There were at least a dozen roaches on the counter. And a few climbing the walls. I took photos and made a video. Since there is no front desk I sent an email to the office and sent a text message to the number for the housekeeper. No response from either. Of course I immediately left the property. A few days later when I was originally scheduled to leave town I went back to the property hoping to find someone I could give the key to. No one was around. I used the key to enter the unit and leave the key. As soon as I opened the door I was greeted by....roaches climbing on the wall and on the kitchen counter. Its now several days later and I STILL have not heard from anyone.

  

• FamFieldTrips

  15 abril 2019
  Not the way to end a great vacation

  This place has potential -- convenient to airport & cruise port, adjacent to beach and intracoastal waterway, cute upscale neighborhood -- but was horribly lacking. We were told check-in was 4 PM. We arrived at 4:40 and the room was still being cleaned. We left and found a place for dinner and returned later. We looked for the pool mentioned, but only found a nice patio with a gas grill. We could only get one a/c unit to work and the place was very warm and humid, then add the weird door between rooms that doesn't block any sound from neighbors who stayed up until after 2 AM, and we had a less than restful night. The unit is sparsely furnished. There were not enough towels for 2 bathrooms. There are no kitchen linens, no potholders, no measuring cups, no baking dishes/Pyrex/cookie sheets. There were pots to boil something in, but forget cooking a real meal or even a frozen pizza. My last two complaints are the most important. The water is dangerously hot and the shower faucet and kitchen sink faucet are easy to accidentally scald. *Do not leave children in this shower unattended.* Lastly, there is a serious mold problem in room #1. When we complained about the a/c, a lady came to get the one in bedroom working. Eeryone was immediately sneezing (including the staff person) and we shut that a/c off again to avoid worse allergy and asthma issues. Then we noticed the picture of a lighthouse on a sandy shore -- it was not a sandy shore, the picture was eaten up with mold! There are so many places to stay in the area and I would not recommend this one to anyone.