Mercure Banbury Whately Hall

Comentarios destacados

• DurhamStu

  27 junio 2008
  Un servicio deficiente

  Me registré tarde, a las 10:30 de la noche pero había llamado por teléfono antes para asegurarme de que el hotel tenía conocimiento de ello. El personal de recepción que nos recibió al llegar se podría comparar favorablemente con una versión más suave de Basil Fawlty. Tras explicar que me había decepcionado porque no pude reservar una habitación de promoción (con mejor relación calidad-precio) me encontré con una expresión vaga y luego me ignoraron. El servicio del bar era espantoso, pues se formaba una cola de 8 personas que luego se reducía a una (yo mismo) porque los otros se marcharon a beber a otro lugar. No se disculparon cuando al final apareció el camarero pero sí se encogió bien de hombros. El desayuno que valía 45 euros para dos, sólo para tomar té y tostada, era ridículo.

  

• elisbzk

  01 mayo 2013
  cerca de Oxford

  Estuve tres díás en una habitación enorme en el "nuevo" edificio con mis dos hijas. Muy confortable, aunque considero que no le vendría mal un refresh. El viejo edificio tiene un encanto especial y los jardines son soñados. El sonar de las campanas de la iglesia adyacente puden resultar perturbadoras después de un rato.

  

• rjharris1moorville

  29 diciembre 2020
  Our best Mercure stay so far.

  Superb service from everyone we met here. Smiling helpful and chatty. We were the only people in the restuarant for dinner, the waiter was superb and the food excellent. It was just a one night stay as we had a delivery to make the next morning but would seem to be an ideal location for a stay in the Cotswolds. Considering a longer stay once Covid restrictions are removed.

  

• cheeseandbread

  29 enero 2021
  Business trip

  Just returned from a 1 night business travel stay. Was super impressed with the Covid precautions in place, everything was very well organised. Check in was simple and very efficient. I was helped by Ben, the General Manager and nothing at all was too much trouble. My bedroom was very spacious and the bed absolutely huge, and really comfy too. Room service was excellent and delivered very swiftly, and piping hot too. I was really impressed with how clean and tidy my room and the hotel was. Highly recommend, thanks for a good nights sleep Ben and team, will be staying again on my next trip to the area.

  

• freshpowandveggies

  08 marzo 2021
  Fantastic food, clean but slightly dated hotel

  Stayed here for work throughout December and January and the rooms were always clean and tidy although slightly dated as it was an old stately building. Nice bath and tea/ coffee making facilities. Some rooms still had a mini fridge which was bonus. The dinner in the restaurant was fantastic although due to COVID times service was a little slow however the waiting staff were incredibly friendly. Breakfast was disappointing given the quality of dinner but again this could be due to COVID. Walking distance to the town centre and 10 minutes to the station.