The Griya Villas

Comentarios destacados

• albaligr

  12 septiembre 2016
  ¡Recomendable!

  Lugar agradable y de descanso, restaurante fantástico. La vila está bien cuidada, atención con los mosquitos. No hay playa en el hotel, está en el interior, pero te dejan y en 4 minutos llegas a la playa más próxima, nosotros allí contratamos un tour con un chico que se llamaba Ruby y su tio pescador que era el capitán, nos lo pasamos en grande :).

  

• javierKiter

  08 agosto 2019
  Excelente!!!

  Este sitio es un espectáculo. Las vistas inmejorables. Las villas muy muy bonitas con todo tipo de detalles. El personal muy amable, la comida genial. 100% recomendable. Relación calidad precio muy bueno

  

• LCW0ng

  23 agosto 2020
  Manager that doesnt care

  The hotel is marketed as a luxury hotel. Which means it has QUALITY and CONSISTENCY. The fittings, furnitures, rooms and design are all TOP QUALITY. However, the owners are probably taken a ride by the manager, which is not interested in his job, thereby causing inconsistent service. Airport pickup (Better avoid even if it is free). Contacted the manager (Hannu Martonen) three days before arriving via Whatsapp. Does not reply even there was an email saying to contact him. He only got the driver to come in early morning the day of arrival. (5 months of not using the car, and not interested in checking working condition, local driver had to jump start the battery and use a dead air cond to pick up guest for 3hrs). Mr Hannu apparently is not available and is somewhere in Denpasar, probably enjoying at the expense of the client. Second day breakfast at 7am was fine. On the third day, the breakfast hours is now suddenly 8am. With an excuse of new working hours. Now, it seems like Mr Hannu is either a fictionous character or not really interested in his work. There is only two occupied room and they cant even serve breakfast at 7am (standard operating). After a whatsapp message, he confirms he is working at the resort and I can order the night before. At this point, I was expecting a chat with Mr Hannu. I had to get the front desk to actually call him, as he wasnt even interested. I guess thats their hospitality at its best. It was "I heard of the incident", "sorry (after 2.5days missing)", "you can order your breakfast" The staff is looking for direction and trying to offer their best, but looks like guidance is lacking. I asked whether can they complain about the manager, and they said "locals have no access to the owners. the manager is king". Its even concerning that the owners rely solely on the Manager's word. Again, when water dispenser is not working, tried calling front desk (no answer), and walking to the front calling out for security is non existence. With video proof, the manager had no choice but to rush out and says he is there. Next day, after asking the manager why could he swap out with empty unit or get it fixed, he says "we cant fix it." "if you need hot water, you can boil it yourself". Expect this level of service. It is a pity the owner invested so much cost and care into this facility to be mismanaged by someone that doesnt care. And the worst is, only two occupancy. Manager when confronted doesnt even knows that there isnt anything positive in the comments in last three months. So I suspect its an "yeah, cut/paste standard reply". I am writing this hopefully you do not have any expectations. Only thing you can depend is the rooms, and views. Will I come back? for the quality yes, but everything else, you need to tolerate.

  

• sofiasofia65

  24 agosto 2020
  Amazing Views, Professional Friendly Staff, A Class Act!

  We stayed here after a visit to Gili Air which is literally a 45mins boat ride to Amed. We were going to return to Canggu but heard from quite a few people about Amed and Griya as the best place to stay. All the recommendations were 100% right. We arrived from Gili to be picked up by the European manager of Griya who gave us a great insight into Amed and made some very helpful suggestions of what to do and where to go. The check in was 5 star and reception staff also enticed us to book into some spa treatments during our stay which of course we did. Then theres the one bedroom pool villas! These are well designed to take in the breathtaking views and enjoy privacy and perfect for a romantic get away or solo Covid break. The food at Griya was definitely the best choice of where to eat during our stay. Its a 5 star experience made even better by helpful staff, good management and a good variety of food to choose from on the menu. We even stayed an extra 2 nights. I will definitely be back in September. Thank you Hanu, Adi and the team.

  

• Jamessieee

  07 diciembre 2020
  Overpriced and over hype

  The place is understaffed and the receptionist is so rude and LAZY. We eventually got served by the General manager who is polite and nice. It is such an embarrassment that the GM need to serve us. On top of that , the pool are filled with algae , the hotel's room phone doesn't work and the door is not working properly(it is hard to open). The only thing that is good is their air conditioner, which make the trip much more bearable. For its price and the facilities you got, I think you can get it much better in Ubud or at pemuteran. Nonetheless, this hotel really went down to the drain due to corona. If they aren't ready to open , then don't open it. It really ruins the name of self proclaim "luxury hotel". Super disappointed.