The St. Regis Astana

Comentarios destacados

• christophm273

  02 julio 2020
  Best hotel in Kazakhstan

  The St Regis Astana can only be described as nothing shy of excellent. We celebrated our anniversary there and were treated like royalty. The staff decorated our room, we received free sparkling wine, a free room upgrade, flowers, a cake, complementary wine and chocolate. Everyone went above and beyond to assure us having a great time. Especially Nurbolat was super friendly and made sure we have everything we need. I have been to many great hotels - this one is still exceptional. The St. Regis Astana is truly a gem with lovely people, great food, beautiful rooms and a stunning venue - indeed the best hotel in Kazakhstan. Many thanks, St Regis Astana. We already booked our next stay. Looking forward to it!

  

• itsstela

  15 julio 2020
  Best hotel in Central Asia

  Having stayed at the St. Regis Astana for several times now, it has instantly become our 'home away from home'. From the minute you set foot in the lobby, everything you experience here is not just great but extraordinary. We were very grateful for receiving a room upgrade, and the team even went the extra mile to commemorate my husband's birthday although we did not mention it when we booked. The Sunday brunch is hands down the best in the city! Do not miss it if you can. There are several 'shiny' 5-star hotels in the city, but none of them has measured up to this one. Based on my experience, it is the service that makes an establishment excellent, and the entire team working at St. Regis has internalized how to create the most value for us customers. Among everyone, I would like to accentuate Aida, Azhar and Nurbolat at La Rivière, as well as our butlers Tatyana and Svetlana, and personally thank them for making our stay unforgettable. Until next time!

  

• sherifm288

  02 agosto 2020
  Wonderful Experience

  I can only say it was super experience, the signature service Butler Service is really something real, the way my family members were served is a top notch, all the team Anara, Tatiana, Yuliya, and Kayes (Assistant Head Butler) made our stay so great that we want to go back the next day Dear All, please do visit St. Regis Nursultan for at least a weekend; and you will know the meaning of hospitality, the experience start from the moment you arrive to the door, concierge, reception team, rooms, and THE Butler Service, Im not the best in photos, however my wife will share some in her review Great job Kayes and the team, keep up the wonderful job, see you soon Best Regards Sherif Megahed

  

• florisariana

  07 noviembre 2020
  Best Massage

  Tatyana is the best ! 5 Star Massage! Highly recommend also Hammam,definitely I will take more procedures with her until I will leave from the Country. Beautiful design of the hotel. Personal and staff very friendly.

  

• muraziza

  25 febrero 2021
  Love it

  I am in love with this hotel Our room was gorgeous It was so comfortable I didnt want to come outside from it That bathtub 1000 out of 10 The personal is on another level Want to thank Ainur We called her every second for any minor problem She was so nice every time and fixed everything so quickly Thanks for making our stay so comfy