Upstalsboom Heringsdorf

Comentarios destacados

• goldi71

  07 junio 2016
  Fab hotel only metres from the beach

  Amazing location right on the beautiful promenade, super friendly staff, gorgeous food and tasteful interior. I guess with room no.19 we had the room with the worst view (ground floor looking at the bicycle shed) but for only two nights that didn't matter (and for that this room was a bit cheaper than the other rooms). Can highly recommend this hotel and would most definitely return when next time in the area! Thumbs up for the management and staff there!

  

• Stefanie D

  28 enero 2018
  Service: terrible at the restaurant; ok at the hotel

  There are some advantages to the Upstalsboom in Heringsdorf. It is very close to the beach, the rooms are spacious, the furniture are ok, and their spa has recently been given a makeover: very clean and enough space for the many guests who like to spend their Saturday afternoon not on the beach but near the indoor pool or in the sauna. However, there is little or nothing favorable to be said about the restaurant. The breakfast service is understaffed, and we waited 10 minutes for our coffee on the first morning of our stay and 15 minutes on the second. Moreover, the service personnel did not seem very well coordinated. Eating at the hotel restaurant "Theo" in the evening is definitely a mistake. We booked a table for 6.30 pm, because we wanted to see a film on TV at 8.15. At 6.45, we were still waiting for the waitress to take our orders; at the 6.55 we were served our first glass of wine; starters came at 7.20; and entrées were served only at 7.50 after we had asked for them twice and had to be eaten in a hurry. The waitress seemed annoyed by our reminders, and it her took another 15 minutes to bring us the bill, so we missed the first ten minutes of our film. Moreover, the food was less than average. Part of the salad came out of tins; I had a 'fish soup' with hardly any fish; the risotto was dry and re-heated, and the fish was overcooked. When I spoke to the hotel manager the next morning his reply was that the problem was obviously in my expectations.(Yes, I do expect good service and decent food at a restaurant when I pay for it.)

  

• magdabrekke

  13 octubre 2018
  Comfortable place next to the beach

  Good location and comfortable hotel with spacey rooms (we had a room 105: downstairs and without any view - nothing else was available). Nice breakfast. Fantastic offer: as the parking place is 350 m from the hotel, the staff parks the car for you! We appreciated it a lot as we arrived late at night when it was dark and difficult to find the way. Strange thing: restaurant closes already at 21.00 (quite early) and there is no bar available at the hotel. Few people speak English here but the staff at the hotel and restaurant managed to communicate. I would come back though it is a litt bit pricey!

  

• 950lyndag

  16 septiembre 2019
  Amazing hotel

  This hotel is perfect. A glass of Prosecco on arrival, very smooth check in with lovely staff. The room was lovely with a big very soft comfy bed. Shower was amazing. The breakfast was brilliant, loads of choice very nice food. The location of this hotel was fabulous, a short walk across the promanade to a white sandy beach. Everything about the hotel was perfect. I am planning to return next year .