DoubleTree Suites by Hilton Hotel Columbus Downtown

Comentarios destacados

• Francisco M

  18 julio 2019
  Estadia

  Mala experiencia con relacion a la limpieza y el sistena de aire acondicionado. Lo dialogue con la gerente de FD y esperaba que despues de ahi todo estubiera bien pero aun asi tuve que llamar para que dejaran amenities en la habitacion ya que no dejaron al limpiarla.

  

• MagickbyNature

  15 marzo 2020
  Rude Staff, False Advertising, poor customer service

  The stay was horrible. Everything advertised was not available which is a crime under the consumer protection laws. I dropped off my blazer for dry cleaning and was told it will be ready next day. Upon checking to see if it's complete I'm told it was never picked up. The manager on duty wasn't going to tell me either. I was there for a business event and was unimpressed. I had to search for a dry cleaner and forced to be late to my own EVENT. Next went to get coffee as advertised and NO COFFEE they were closed.(Starbucks) I asked front desk about it they told me they don't open until 8. I showed him the website and hotel information said 6am. He rolled his eyes and said we have low occupancy I don't know what to tell you. No sugar was in the room to utilize coffee maker. The staff was rude. The water in shower never got hot is remained lukewarm the entire stay. Glenn had the worst attitude. He did not greet me upon entering for check in. He did not even ask if I was a Hilton member to retrieve the water and internet code I never received. Rebecca tried to help but it was far too late Glenn ruined everything specifically my blazer and his lack of responsibility to contact a paying guest whom explained the importance of the event and urgency. Hilton Brand is declining it seems. Oh the were out of cookies

  

• davidulrich50

  16 marzo 2020
  Lied to.

  Was told by hilton representatives that this hotel has a juquzzi tub in the room and they have rooms available. So I book it and cut my night short. They charge you to park at their hotel...wtf.???!!??!! I get to the room and no juquzzi tub. Front desk said they have no rooms with juquzzi tub. I wasn't happy for sure. Its 11pm or so when I arrive now i have to look for a different hotel bc Im not going to stay at a placed that lied just to get me there, pay for parking at hotel, and just the valu for their price wasn't there.

  

• prosper0708

  28 marzo 2020
  Costs $25 a night to park in hotel garage, car broken into over night

  The room was nice, really liked the layout. The view was nice overlooking the city. It costs $25 per day to park in hotel garage which sucked because we had 2 cars. Paid to park and then had my broken into overnight and valuables stolen. Have no problem paying to park, although $25 a night is pretty steep. But if theyre charging that much a day to park they could at least monitor the lot or control who enters. Decent room but definitely wouldnt recommend.

  

• KumarVK67

  07 febrero 2021
  Good 3* hotel

  This hotel is suited for business visitors , calm and quiet place , courteous staff. No nearby food joints for quick bites , downtown has lot of open air bars and restaurant. Overall its proximity to industrial areas around OH suited very much for business visitors .