Grand Serai Congress & Spa

Comentarios destacados

• PilarS346

  08 mayo 2014
  ANTIGUO HOTEL CON SOLERA

  El hotel esta centrico . Es un antiguo hotel con magnifica decoracion , habitaciones grandes con cuartos de baño igualmente grandes . buenas camas y buena lenceria . El personal es amble . Los desayunos y las cenas estan bien . el wi-fi es gratis solamente en el hall . En las habitaciones hay que pagarlo . Para un hotel de 5 estrellas y en esta epoca , no es muy comercial .

  

• kppe

  13 agosto 2015
  Un hotel bonito y bien ubicado

  El hotel está bien, un hall amplio y muy elegante. Las habitaciones limpias, amplias y el staff muy servicial. Habíamos reservado habitación con vista al lago pero nos dijeron que no había y nos dieron una con vista a la piscina. El Internet funcionaba bien. El desayuno era bastante completo.

  

• ItalianExpats

  29 febrero 2020
  5 stars in an another era

  We booked this hotel last minute snd it was the only available one because there was carnival going on and we didnt know. Obviously the price we paid was higher than average but we needed the time off so we decided to go. The hotel is heavy on curtains, chandeliers, velvet and has not enough light in the corridors. Everything felt old and it was not really clean either. The floor was covered in dust bunnies and the room smelled vaguely of pee. Not anything you imagine in a so called 5 star hotel.

  

• Stephanos S

  05 agosto 2020
  Failure to own up to mistakes

  Had stayed in Grand Serai before. On a business trip and a private visit. Second time enountered problems with wifi. The third time round, we forgot some stuff in the wardrobe. They were never found. Instead of apologising, the hotel staff wanted to make us believe that they had been taken by another guest. We had allegedly left the room door open ... What an excuse, since the hotel was almost empty amid the Covid-19 fall-out. On a positive note, adequate health measures had been put in place. However, these were not enforced in the most elegant manner! In addition, the A/C system had to be turned down during the night for some pandemic-related reason. As it was rather hot, we suffered quite a bit. Overall, not the most pleasant stay! Will think twice before returning to this establishment.

  

• Kanistras

  17 enero 2021
  Combines business and leisure

  The hotel is ideally located very near the Center of the city. I have no comment on the quality of the rooms and services, they are superb. It one of the best places to stay at the general area. Every time I took family along they loved it, particularly the kids. The rooms can easily fit family with 3 kids, if they are all under 8, and at minimum extra cost. The pool and the breakfast area are outstanding too. Must visit and stay