Insula Resort & Spa

Comentarios destacados

• jennysfed

  20 marzo 2013
  Money=expectations

  You get the best for what you paid for! For the money you pay its defiantly a good hotel... Its quiet and small but service is great! I was there twice and has nothing bad to say. The rooms are cleaned, the staff is polite, the food!Oh yes!the food is always good!Its not a huge selection but its definitely really good!and their spa is pretty good too!I have no complains...if i want to get away from people-its the right place to go!And i will go there again!

  

• jennir5

  15 julio 2013
  Definitely not a 5 star

  The hotel is supposed to be a 5 -star hotel. It most certainly is not. Its like 2. The service is really bad and the hotel was so full in July that there was no free sun beds or even free space to swim in the pool. Luckily the beach was just outside the hotel, otherwise it would have been horrible. The food was bad also.

  

• Martijn515

  22 julio 2013
  Very nice place for good value

  We had a very nice holiday. Perfect hotel, nice people and very nice to children. Every day new kind of food types in the evening.The drinks where nice and there was good service available. Negative points where, long bus trip and airco leaked.

  

• Muran

  15 noviembre 2013
  Shocking!

  Firstly if you are not Turkish or Russian then book somewhere else as there is not a single member of staff that can understand you. The only ones I found were Atilla from the animation team who was by the way a massive asset to the hotel (don't know why he is wasting his time there!). The other one was the reception manager who was unhelpful, rude and could not give a damn about complaints. Food was OK. Oh by the way you cannot take children with you to the Ala carte restaurants so bring babysitters with you! Rooms not cleaned - same dirty sheets just made to look nice. There is no games area as advertised on their website. We got put in a box room with a brick wall instead of a balcony - no natural light at all! The room also stank of cigarettes. Took them 3 days to move our room. I'm sure there is more I failed to mention. Never, ever again!

  

• jacqui19632016

  05 septiembre 2019
  Not 5 star service at all

  Hotel probably nice in its day.you DO NOT get 5 star treatment.water only in ur fridge.no table service in food hall.cant call it restaurant as it is like a canteen of Russians,Russian here and there for food piled up on there plates that ends up in the bin as eyes too big for there bellies.i wud say look elsewhere for much more favourable hotels.food nice and place clean ,just spoilt the holiday by the rude , impolite,pushy Russians.vomiting down on our balcony after drinking and eating to excess ,,,,,,,,I cud go on but wont :(