Ewan Hotel Sharjah

Comentarios destacados

• michamhel2003

  29 marzo 2016
  ' Good and Nice for Family''

  I liked this hotel very quite ideal for family and couples need to relaxed and stay away from a busy cities We stayed in Rm 208 they have a big room.clean and the sea view is very relaxing..staffs are all good and friendly..

  

• SueRealist

  27 agosto 2016
  Good for events, by all means do not stay overnight!

  The place reminds me of a horror movie. It was unfortunate my sister had their convention here and she ended up booking us here so we can stay with her before and after the event. The receptionist doesn't smile. Our IDs were kept in spite of offering to give credit cards to guarantee. (Is this even legal) We were given smoking rooms and were replied that they couldn't control guests who violates their smoking policy. (Excuses before solutions) for a 4-star hotel, they do not provide bottled water, slippers and bathrobes. Their duvet is a joke, they improvused it with layered bedsheet with a blanket. Their tub has molds. Their breakfast is mediocre. They won't refill the coffee pot unless you ask 3 times. Their TV channels are messed up with their listing. This place is a Sharjah version of Fawlty Towers. Advantage of this place are the bowling center and their event halls.

  

• Mina D

  12 febrero 2017
  Business conference onsite

  Staffs were good, the hotel is very clean and quiet, very homey. I came in December for a business meeting. There was a confusion about my booking initially but staffs sorted the issue out. They also called my mobile multiple times just to ensure that I know the status of my booking and that everything was sorted accordingly.

  

• Bjim3

  02 marzo 2018
  Milad conference

  Building same as rest, STAFF terrible, rude no manners,Don't know what customer service is. will not be going back or recommend it to friends. stay at another place where they want your custom. Guy that opens your door only human, there rest waste of space.

  

• JVPuno

  11 noviembre 2017
  Doesn't deserve their 4 stars rating

  I don't even know where to begin! We booked 2 nights at the hotel as we had our event in their ballroom. First off the bat, they couldn't find our booking! We told the guy in Reception the name the room is book for and he kept handing us a piece of paper saying we're already checked-in. Obviously we're not and we don't even know the guy he's saying is checked-in, he's just assuming the guy checked-in is a part of our group because he's Filipino. Then when Reception FINALLY realized his mistake, he gave us a room and bam! the smell of smoke surrounds you immediately as he gave us a Smoking Room. We asked for a different room and we were told there's none available. Fine, so we had to sleep with windows open because it's suffocating to smell the smoke when we're none smokers. Nightmare doesn't end there, the fridge wasn't working at all, there were no complimentary water, the TV channels are all in Arabic AND there was only one socket in the room so we have to bring in our own extension cord as they don't have any available when we requested for one! The doorman and security were rude too. As we had our event there, we had our team bringing in items to the ballroom. One member of our team asked for their help to open the door as he's using his 2 hands to carry something heavy and fragile. The doorman did open the door, but let it slam when our guy barely cleared the doorway. When we asked him why he didn't open it all the way and let him pass clearly, the doorman argued that he's been holding the door open for 200 guests since morning! What kind of argument is that? The security guy was also raising his voice at us and only when we demanded to speak to a manager did they halfheartedly "apologized" for the "misunderstanding". The Ewan Hotel might have deserved their 4 star rating back in the day, but it certainly doesn't apply anymore now. Service sucks and their facilities are outdated.