Villa Neptunus

Comentarios destacados

• mroig127

  02 octubre 2016
  Feliz estancia terrible cena

  La estancia fue muy agradable, correcta, placentera, relajante, acogedora y bella. Fueron unos dìas muy lindos, gozando de maravillosas vistas y una paz infinita. Desaconsejo absolutamente la cena, a no ser que queráis convivir con la horterada y el mal gusto de los nuevos ricos nacionales y extranjeros que allí se puedan dar cita. Sería fantástico si quitasen al grotesco Peppino y fuesen más rápidos en el servicio. La música en vivo muy buena, sobre todo si eres nativo. Os recomiedo que os ospedéis allí pero os abstengáis de participar en las cenas.

  

• 985bigb

  12 septiembre 2018
  was ok a bit old

  it was clean but not very well mantained. Everything seemed like from the 50. The moskito net was broken and the rome smeld moldy. The towels smelld like clorine. It was very clean though.They were frendly but not too caring al in al it was ok but I dont know if will will stay there agin.

  

• Venture797625

  09 octubre 2019
  Big umbrella Bella Bella

  Great hospitality showed me where indoor spa was hot water spa greeted in Panza took me to bar had drinks gratis dropped me of at bus stop for ferry nothing was to much trouble.room fine TV air con sofa fridge all for 20 plus pounds a day with sweet breakfast amazing views a bit of a hill coming back but then you have best views sunrise sunsets I walked less than 15 minutes goodbye and see you hopefully one day again thank you for your hospitality regards Barbara

  

• Tourist223991

  16 noviembre 2019
  Untrustworthy! They charged me twice the money!

  Pretty Bad!!! I stayed with my friend in the first week of October 2019 and via booking.com we had the information to pay during our stay. So we did pay at the last day before we left. Unfortunately the hotel afterwards debited the price from my credit card as well and now it is impossible to get back the money and reach the hotel or to solve it via booking.com. I tried to call the hotel but never got an answer. I would never recommend to stay with this hotel as they seem totally unorganized and untrustworthy! Also: they calculated twice the tourist fee!

  

• 805jo_ol

  25 agosto 2020
  If you want to save your self from a real nightmare, please be far away from this place.

  My boyfriend and I had the most outrageous experience on this place. Begging with the difficult access , despite of the beautiful view, you must have a scooter or a car, or an electric bike, or money to pay taxis all the time, otherwise get ready to walk and sweat to climb hills to get there and to get to the closest bus stop. Finally arriving at the place, no one comes to welcome you (except a lovely girl who works at the bar who offered a fresh water and coffee). After waiting for at least half an hour, I asked the same lovely girl if there were someone who could come to welcome us, to explain how it works and what time our room would be ready. Just on the table a side, we see this woman who I suppose is the manager (if I can give this tittle for this person) wearing your sunglasses, smoking, dealing with the phone plus papers, managing a situation with other guests who were having some problems (cant say exactly what was the problem). Finally, after 45 minutes waiting and without any welcome, this woman comes towards us with in a very snobbish attitude and with the electronic thermometer, comes to measure our temperature and than, with the same snobbish attitude, without taking the sunglasses off and without any warm hospitality says your room will be ready in half an hour..... period!!! Than, we handle our passports, she take a picture and done. After 30 minutes, we came back to the hotel to finally get settle and able to take a shower and start the holidays. Thats when the nightmare begins.... Someone else (not the manager) comes towards us to show our room (just to see, than after we could be able to get our luggages). Descending forward to what was suppose to be our room, we passed thru a lovely alley with beautiful rooms with garden and than I thought... uau, this will be nice but unfortunately it wasnt for us, we kept descending the stairs and we arrive on what was suppose to be our room. From the expectations vs. reality (which we prepaid for it by Airbnb) was a completely disappointment. The room was dark, no TV, no air conditioning, two beds (one for a couple and one for single), no view.... just an extra room which I doubt that normally is suppose to be rent it by the rate of 100,00 euros per night. As we didnt agreed with the room we came back to discuss with this lovely manager. Thats the moment we found out that our reservation has been canceled which means if we said yes for this awful room the place would gain 600,00 euros extra because Im sure that this room is not worth it for anyone to rent specially in a rate of 100,00 per night. Of course, after so much time spent waiting, plus the heat, plus the no welcoming and plus the disappointment of room, we lost our control and start the arguments (which at this point was not worth it). So, we left the place by walking, with the luggage, with the heat and also been called Pazzo due the fact the we lost our control. This could all be avoided , specially our lost of control which we do apologize, if we were well welcome, if we were noticed that the reservation was canceled before the check-in in 30 minutes before seeing this awful room. So, I hope that anyone who reads this review dont have the same terrible experience on this place if you choose to stay there. I hope that this manager can read this and learn how to treat and welcome people on their hotel.